Service Advisor

3 weeks ago


Llanelli, United Kingdom Perfect Placement Automotive Recruitment Full time

**Service Advisor required near Llanelli.**
- Starting salary based on experience plus overtime & additional earnings for upselling of service plans.
- 44.75 hours per week; Monday to Friday and 1 in 2 Saturdays 8:00am-12:30pm paid at time and a half.
- Employee car benefit scheme is available.

Our client, a long-established multi-franchise approved car dealer group, are currently looking to recruit a Vehicle Service Advisor to join one of their dealerships near Llanelli.

Reporting to the Group Service Manager, you will work alongside another Vehicle Service Advisor and a large workshop team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle.

As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to monitor and chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.

The successful Service Advisor will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Strong organisational skills along with IT literacy (any experience with Kerridge/ADP/Keyloop preferable) would be of high priority.

Due to the nature of this Service Advisor role, recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be highly advantageous however it is non-essential.

You will be required to adhere to the Manufacturers Standards and a general knowledge of warranty procedures would be advantageous but is not essential.

**For your hard work as a Service Advisor, our client is offering**:

- Starting annual salary is based on experience and current earnings, plus overtime paid additionally.
- Opportunity to earn additional earning by upselling.
- Overtime, including contracted Saturday mornings, is to be paid additionally at time and a half rate.
- 22 days annual leave plus the 8 bank holidays.
- Loads of staff benefits: employee car benefit scheme, manufacturer accredited training, nest pension scheme and much more.
- Fantastic career prospects with a reputable car dealer group that have been operating in the UK for over 90 years.
- Working hours are 44.75 per week Monday to Thursday 8:00am-5:30pm, Friday 8:00am-5:15pm, and 1 in 3/4 Saturday mornings 8:00am-12:30pm paid at time and a half.

If this Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in the Llanelli area, please contact Harry Woodcock at Perfect Placement now

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.


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