Dispatch Coordinator
5 months ago
**What you will do**
The Planner provides support to the branch Installation Teams to ensure full utilisation of engineers through planning, scheduling, and tracking of customer appointments. Working with the Field Line Managers to ensure any risk situations are resolved, ensuring customers appointments go ahead as planned, with the risk of no-shows kept to a minimum.
**What we offer**
- Competitive salary
- Monday to Friday 8.30am-5pm
- 25 days holidays + Bank Holidays and sick pay
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
- Extensive product and on the job/cross training opportunities with outstanding resources available
- Encouraging and collaborative team environment
- Career development through various career ladders including Customer Service
- Dedication to safety through our Zero Harm policy
- Access to business resource groups
- Training on our company values
**How you will do it**
- Manage all inbound and outbound telephone activity, providing cover for all areas within the UK.
- Maximise engineer productivity through optimising the utilisation of available resource, ensuring diaries are fully booked and correct hours are assigned for all work.
- Maximise resource utilisation, direct and sub-contractor labour where available, with a view to minimising downtime/lead times.
- Ordering the material in a timely manner for customers visits, liaising with third party providers to ensure lead times are understood and agreed with the customer.
- Support in-field activities which the Planner can impact, such as providing job details to engineers for work the next day, payment for up sales on the day, scheduling return visits as required.
**What we look for**
**Required**
- Customer Service experience
- Computer literate
**Preferred**
- Scheduling / planning experience
- Industry experience
LI-NT1
LI-Onsite
UKJCI123
-
Dispatch Coordinator
3 months ago
Sunbury-on-Thames, United Kingdom Johnson Controls International Full timeWhat You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. What We OfferCompetitive salary25 days holiday + Bank Holidays,...
-
Dispatch Coordinator
3 months ago
Sunbury-On-Thames, United Kingdom Johnson Controls International Full timeWhat You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. What We OfferCompetitive salary25 days holiday + Bank...
-
Dispatch Coordinator
2 months ago
Sunbury-on-Thames, United Kingdom Johnson Controls International Full timeWhat You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. 📅🔧What We OfferCompetitive salary25 days holiday + Bank...
-
Dispatch Coordinator
3 months ago
Sunbury-on-Thames, UK, Surrey, United Kingdom Johnson Controls International Full timeWhat You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. What We OfferCompetitive salary25 days holiday + Bank...
-
Warehouse Logistics Coordinator
3 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate Job DescriptionNxt Step Recruit Ltd is seeking a skilled Warehouse Associate to support their operations team.Key Responsibilities:Receive, inspect, and store incoming shipmentsMonitor and maintain accurate inventory levels, investigating discrepancies and reporting findingsEnsure a well-organized and efficient stock area, adhering to...
-
Warehouse Logistics Coordinator
3 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate Job DescriptionNxt Step Recruit Ltd is seeking a skilled Warehouse Associate to support their operations team.Key Responsibilities:Receive, inspect, and store incoming shipmentsMonitor and maintain accurate inventory levels, investigating discrepancies and reporting findingsEnsure a well-organized and efficient stock area, adhering to...
-
Customer Service Coordinator
2 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full timeJob SummaryWe are seeking a skilled Customer Service Dispatcher to join our team at Johnson Controls. As a key member of our Installation Teams, you will play a crucial role in ensuring our engineers stay busy and appointments run smoothly.Key ResponsibilitiesHandle incoming and outgoing calls across the UK to provide exceptional customer servicePlan and...
-
Customer Service Dispatcher
3 weeks ago
Sunbury-on-Thames, United Kingdom CV-Library Full timeWhat You Will Do As a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. 📅🔧 What We Offer Competitive salary 25...
-
Customer Service Dispatcher
3 weeks ago
Sunbury-on-Thames, United Kingdom Johnson Controls Full timeWhat You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum.What We Offer Competitive salary25 days holiday + Bank Holidays, sick...
-
Customer Service Dispatcher
3 weeks ago
Sunbury-on-Thames, United Kingdom Johnson Controls Full timeWhat You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. What We OfferCompetitive salary25 days holiday + Bank Holidays,...
-
Customer Service Dispatcher
2 weeks ago
Sunbury-on-Thames, United Kingdom Johnson Controls Full timeWhat You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. 📅🔧What We OfferCompetitive salary25 days holiday + Bank...
-
Customer Service Dispatcher
2 weeks ago
Sunbury-on-Thames, SRY, United Kingdom Johnson Controls Full timeWhat You Will DoAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.As a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line...
-
Field Operative
5 months ago
Sunbury, United Kingdom Ericsson Full time**Join Ericsson's Field Support Team** **Applications being accepted from the Gloucester/Cheltenham/Stroud areas only.** Embark on an exciting career journey in telecommunications with us! We offer industry leading training to kickstart your professional growth. As part of our dynamic team, you'll receive a company vehicle and enjoy shift patterns between...
-
Warehouse Operations Assistant
2 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate OpportunityNxt Step Recruit Ltd is seeking a skilled Warehouse Associate to support their operations team in Sunbury on Thames.Key Responsibilities:Receive, inspect, and store incoming deliveriesMonitor and maintain accurate stock levels, investigating discrepancies and reporting findingsEnsure the stock area remains organized and...
-
Warehouse Operations Assistant
2 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate OpportunityNxt Step Recruit Ltd is seeking a skilled Warehouse Associate to support their operations team in Sunbury on Thames.Key Responsibilities:Receive, inspect, and store incoming deliveriesMonitor and maintain accurate stock levels, investigating discrepancies and reporting findingsEnsure the stock area remains organized and...
-
Warehouse Operations Assistant
4 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate Job DescriptionNxt Step Recruit Ltd is seeking a highly organized and detail-oriented Warehouse Associate to join their team in Sunbury on Thames.Key Responsibilities:Receive, inspect, and store incoming deliveriesMaintain accurate stock levels, investigating and reporting any discrepanciesEnsure the stock area is well-organized and...
-
Warehouse Operations Assistant
4 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate Job DescriptionNxt Step Recruit Ltd is seeking a highly organized and detail-oriented Warehouse Associate to join their team in Sunbury on Thames.Key Responsibilities:Receive, inspect, and store incoming deliveriesMaintain accurate stock levels, investigating and reporting any discrepanciesEnsure the stock area is well-organized and...
-
Warehouse Operations Assistant
1 month ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate RoleWe are seeking a highly organized and detail-oriented Warehouse Associate to join our team at Nxt Step Recruit Ltd.Key Responsibilities:Receive, inspect, and store incoming deliveries in a timely and accurate mannerMonitor and maintain stock levels, investigating any discrepancies and reporting them to managementEnsure the stock area...
-
Warehouse Operations Assistant
4 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate RoleWe are seeking a highly organized and detail-oriented Warehouse Associate to join our team at Nxt Step Recruit Ltd.Key Responsibilities:Receive, inspect, and store incoming deliveries in a timely and accurate mannerMonitor and maintain stock levels, investigating any discrepancies and reporting them to managementEnsure the stock area...
-
Warehouse Operations Assistant
2 weeks ago
Sunbury-on-Thames, Surrey, United Kingdom Nxt Step Recruit Ltd Full timeWarehouse Associate RoleWe are seeking a highly organized and detail-oriented Warehouse Associate to join our team at Nxt Step Recruit Ltd.Key Responsibilities:Receive, inspect, and store incoming deliveries in a timely and accurate manner.Monitor and maintain stock levels, investigating any discrepancies and reporting them to management.Ensure the stock...