Security Officer
5 months ago
About Us:
GAME FM is a premium facilities management service provider dedicated to delivering exceptional service to our clients. We manage some of the most prestigious commercial and residential properties in Manchester City Centre. Our commitment to excellence, professionalism, and customer satisfaction sets us apart in the industry.
Position Overview:
Key Responsibilities:
Security Operations: Conduct regular patrols of the property, monitor security systems, and respond to alarms and incidents promptly.
Access Control: Manage access to the property, ensuring only authorized individuals are permitted entry.
Customer Service: Provide a high level of customer service to tenants, visitors, and staff, addressing inquiries and resolving issues in a courteous and professional manner.
Incident Reporting: Accurately document and report all incidents, accidents, and suspicious activities. Maintain detailed logs and records.
Property Maintenance: Conduct regular inspections to ensure the property is secure and well-maintained. Report any maintenance issues to the appropriate department.
Collaboration: Work closely with other team members, property management, and external agencies to ensure a safe and secure environment.
Qualifications:
Experience: Previous experience in a security role, preferably within a commercial or residential property setting.
Appearance: Maintain a high standard of personal appearance and hygiene.
Customer Service: Strong customer service skills with the ability to handle difficult situations with tact and diplomacy.
Communication: Excellent verbal and written communication skills.
Reporting: Proficient in preparing detailed incident reports and maintaining accurate logs.
Skills: Strong observational skills, attention to detail, and the ability to remain calm under pressure.
Certifications: Valid SIA (Security Industry Authority) license is required.
Physical Fitness: Good physical condition with the ability to perform patrols and respond to emergencies.
Why Join GAME FM?
Competitive Salary: We offer a competitive salary package commensurate with experience.
Professional Development: Opportunities for ongoing training and career advancement.
Supportive Environment: Work within a dynamic and supportive team committed to excellence.
Prestigious Properties: Be part of a team managing some of Manchester's most prestigious commercial and residential properties.
**Job Types**: Full-time, Part-time, Permanent
Pay: £12.00-£15.00 per hour
Expected hours: 42 per week
**Benefits**:
- Company pension
- Employee discount
- Health & wellbeing programme
- Private medical insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
- Weekends only
Supplemental pay types:
- Yearly bonus
**Experience**:
- security: 2 years (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- First Aid Certification (preferred)
- SIA (preferred)
- Driving Licence (preferred)
Work Location: In person
Reference ID: Security Officer
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