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Customer Service Volunteers

4 months ago

Taunton, United Kingdom Kent Recruitment Bureau Full time

Taunton | On premise | Voluntary

Permanent | Part-time / Volunteer | BRC65

We are looking for five new volunteers to join the British Red Cross Team

If you enjoy being in an office and like meeting people, this is your role. You’ll be providing people with wheelchairs and other equipment to help them get moving again after illness or injury.

Ideally, you will live within 10 miles of the office.

**We would like you to volunteer**:

- 4 hours per week
- Wednesday or Friday (10 am-2 pm)
- For at least six months

**Why do we want you?**

We need volunteers like you so that everyone who needs one can get a wheelchair. Each year we hire out or loan over 75,000 wheelchairs to help people to get around after an injury or illness. In this role, you will be welcoming customers and helping them to get moving again.

**What will you be doing as a British Red Cross Volunteer?**
- Giving a warm welcome to customers visiting or phoning us.
- Helping people wanting to hire a wheelchair or other equipment.
- Using a computer-based stock control system.
- Showing people how to use equipment.
- Taking payments/ donations

**The skills you will need**
- Physically able to safely lift or move wheelchairs and other mobility equipment
- Some customer service experience is desirable.
- Enjoy meeting people and having good people skills.
- Able to work independently and in a team.
- Good IT skills.
- Able to commit to a regular shift on a weekly basis.

**What's in it for you as a British Red Cross Volunteer?**
- Meet new people and be part of a dynamic and inclusive team.
- This is a great opportunity to use your existing skills or gain new ones.
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives.
- All training and induction for the role.
- Reasonable pre-agreed travel expenses for the role, including attending training.

**Health & Safety Statement**
- We take an individual approach to ensuring your safety.
- We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.

The JobsBoard supports **British Red Cross** with free advertising for their vacancies.

Every year, our support helps large and small charities to find the people they need to continue their good work. Be part of making a difference.