Medical Receptionist

**About the Role**:
Vine House Health Centre is looking to recruit a Medical Receptionist to join our friendly and forward-thinking practice.

The role is offered on a part time basis for 18 hours per week with the shifts from 1pm to 7pm Monday, Wednesday and Friday

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:

- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.

Knowledge of EMIS would be an advantage.

**About Us**:
The team at Vine House Health Centre consists of 4 GP partners, 4 practice nurses, an HCA, a phlebotomist, and an experienced team of administrators and receptionists.

We are part of North Watford Primary Care Network and, between us, employ pharmacists, first contact physiotherapists, a paramedic and social prescribers, all working together to provide a multi-disciplinary team to provide the best care for our patients.

**Disclosure and Barring Service Check