Reception

3 days ago


Farnham, United Kingdom Spire Healthcare Full time

**Receptionist | Administration, Customer Service | Part Time '“ 27.5 hours p/week | Monday '“ Friday | Farnham, Surrey | Free Parking | Excellent Benefits |**

Spire Clare Park Hospital is expanding the scope of services we offer our patients and are looking to hire a Receptionist to ensure the team provide a high standard of customer service to all patients, consultants, NHS partners, staff and visitors by working on one of our receptions. To be an advocate of excellent customer care whilst working as a team. To make a positive difference to our patients lives through outstanding personalised care.

Spire Clare Park is an elective hospital situated in Farnham that has recently been rated as good by the CQC. We offer a range of surgical specialties which includes; Orthopaedics, General Surgery, Cosmetic, Urology, Dermatology and ENT.

**Duties and responsibilities**:

- To be a dynamic multi-skilled front of house receptionist with a strong customer service focus
- To ensure patient calls are answered in a timely manner delivering high standards of customer service at all times
- To complete daily tasks to a high standard alongside the basic requirements as a receptionist
- To ensure you are checking all patient data on arrival to the hospital and that all missing data is collected
- To ensure GDPR (data protection) guidance is adhered to at all times

**Who we're looking for**:

- Previous relevant experience in an receptionist role (Desirable)
- Telephony Skills
- Excellent Verbal and written skills
- Being able to work to deadlines and timeframes
- Experience of working in a hospital environment is advantageous
- Handling and Respecting Private & Confidential information

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.**

About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: At Spire Clare Park Hospital, we're a leading provider of private hospital treatments for our patients in Surrey. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.



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