Pts Non-emergency Ambulance Controller

**You will have**: Experience of working in a patient/customer focused environment (Essential) Understanding of performance standards and customer care Excellent interpersonal skills Excellent verbal and written communication skills Excellent telephony skills For full role responsibilities please see attached job description

Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...

Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire & North Lincolnshire? Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care? Here at Yorkshire Ambulance Service (YAS) we have exciting developments and opportunities lined up over the...

Visiting hospital is not fun and for some people, just getting to their hospital appointments and back home again is tough. It’s for these reasons that we need people who can make arranging transport the easy part. Our Patient Transport Service (PTS) provides NHS-funded transport for people who can’t get to their healthcare appointments by other means....

Previous applicants who have applied and have been unsuccessful at interview stage in the previous 3 months cannot reapply. Visiting hospital is not fun and for some people, just getting to their hospital appointments and back home again is tough. It’s for these reasons that we need people who can make arranging transport the easy part. Our Patient...

Visiting hospital is not fun and for some people, just getting to their hospital appointments and back home again is tough. It's for these reasons that we need people who can make arranging transport the easy part. Our Patient Transport Service (PTS) provides NHS-funded transport for people who can't get to their healthcare appointments by other means....

Yorkshire Ambulance Service (YAS) is expanding its clinical workforce by introducing a new Specialist Paramedic Mental Health (SPMH) role open to suitably experienced Paramedics. The MHRVs attend to specific mental health jobs where a double-crewed ambulance and transport to the ED may not be required as there is no physical injury. Patients are transported...

We have an exciting opportunity for you to join us as a Clinical Navigator in the EOC (Emergency Operations Centre). You will act as the lead clinician providing clinical oversight to all incidents within a designated geographical area. As a Clinical Navigator you will ensure the safety of the waiting patients by providing targeted advice whilst an...

Job summary Are you a highly adaptable, experienced NHS complaints professional? If so we have the role for you. Yorkshire Ambulance Service is looking for a dynamic and enthusiastic Patient Relations Manager following the retirement of the previous post holder. The post holder will ensure we have exceptional standards of complaint responses and...

Yorkshire Ambulance Service are seeking an Apprenticeship Learner Support Lead to support YAS Academy in the delivery of our apprenticeship provision. The role is a great opportunity for someone with apprenticeship knowledge to work across employer-provider and provider-led apprenticeships with involvement in all stages of the learner journey. The...

Yorkshire Ambulance Service NHS Trust are looking to recruit a highly motivated, experienced and dynamic Head of Service to lead and be responsible for the provision of an effective and efficient Property service which meets the demands of the Trust, and operates within Trust guidelines and budgetary restraints to drive forward the delivery of services,...

Yorkshire Ambulance Service NHS Trust has a Quality & Safety Team that support the organisation in delivering high quality, safe care to patients across the region. One function within the team is incident investigation to ensure that lessons are identified and that we are continually improving our services and care. This post is for 2 colleagues to join...

Are you a highly adaptable, experienced NHS complaints professional? Yorkshire Ambulance Service is looking for a dynamic and enthusiastic Patient Relations Manager following the retirement of the previous post holder. The post holder will ensure we have exceptional standards of complaint responses and customer care when dealing with people who are...

Are you a highly adaptable, experienced NHS complaints professional? If so we have the role for you. Yorkshire Ambulance Service is looking for a dynamic and enthusiastic Patient Relations Manager following the retirement of the previous post holder. The post holder will ensure we have exceptional standards of complaint responses and customer care when...

Job summary This role is for an individual wanting further their career in a Business Intelligence (BI) Team as part of the wider Digital Team at the heart of a large NHS organisation covering 999, 111 and Patient Transfer Services to over 5 million Households. As part of a busy BI team, you will be responsible for analysis, interpretation, and...

An exciting opportunity has arisen for an experienced administrative coordinator to join our health and wellbeing team. The successful individual will support, and coordinate wellbeing activities as identified through the health and wellbeing plan to improve physical, emotional, and mental wellbeing of our staff. The post will be based at our Trust HQ,...

Job summary Yorkshire Ambulance Service NHS Trust are excited to invite applications from suitably qualified clinicians for the role of Advanced Paramedic Clinical Lead. Applicants should meet the essential criteria for the role, already holding an MSc in advanced clinical practice (or equivalent) and able to work independently across the four pillars...

To enable us to meet the future needs for our services we are seeking innovative and strategic thinkers who have excellent leadership skills to take on the new role of Academy Educator in the YAS Academy.One team, Empowerment, Resilience, Innovation, Compassion, Integrity ability to inspire and motivate others are just some of the values we are looking for...

We are looking for an experienced and enthusiastic cyber engineer to join our infrastructure team. The team are responsible for all ICT infrastructure within the trust - including networks, server, and storage. The post will be based at our Trust Headquarters with scope for flexible working, although the post holder will be required to be mobile to...

Job summary We are looking for an experienced and enthusiastic cyber engineer to join our infrastructure team. The team are responsible for all ICT infrastructure within the trust - including networks, server, and storage. The post will be based at our Trust Headquarters with scope for flexible working, although the post holder will be required to be...