Wedding Planner

Hana Consulting is recruiting a Wedding and Event Planner for a small family country hotel in Richmond

Hours - 45 hours a week (will include weekend work)

Salary £30, 000 (£25k plus average tronc of £4k - £5k a year)

Commission: upto 20% of salary (£5,000) bonus pro-rata if targets are met

Job: Wedding & Event Planner
Reporting to: Sales & Events Manager
Job purpose: To sell the events space, and fully co-ordinate all events from (but not limited to) weddings, corporate meetings, private parties.

To assist with the selling of the Members Club.
‘Our family hotel makes you feel at home’
What’s important
Family - Guests - Home - Community
Outline of key responsibilities:

- Conduct show rounds of the Garden Rooms for weddings, meetings, private parties,
Christmas parties, etc. with a pro-active selling technique
- To carry out all administrative tasks for the Sales and Events Department
- To ensure all events are sold in the agreed terms for the Hotel.
- To ensure that all event details are fully up to date at all times
- To ensure all financial transactions are in line with the hotel’s policies and
procedures.
- To ensure that all departments receive function sheets, table plans and any other
stationery prior to the event.
- To ensure the Managers are made aware of any issues or circumstances that may
have impact on the business.
- To assist the Sales & Events Manager in the sales and marketing aspects of their
role as required.
- Handle all internal and external calls in a professional and efficient manner,
considering call response times, call handling and etiquette.
- Foster good working relationships across all departments in order to encourage
interdepartmental support, creative thinking and ensure production and service
standards are maintained across the Riverhouse.
- Act as a role-model and proudly deliver our promise to the guests and colleagues by
providing world-class service, with elegance, creativity, and unfailing attentiveness
- Assist the Membership Liaison with ensuring that all member, client and account data
(including new profiles, profile notes and traces) are accurately maintained on the
not fully completed.
- Structure and manage your own diary appointments in an effective manner to ensure
that appointments are both constructive, concise and of value to the business.
- Project a positive and joyful attitude yet stay composed under pressurised situations
to create goodwill and nurture working relationships with all colleagues.
- Ensure that you are aware of and follow all administrative and guest correspondence
standards.
- To assist with event enquiries where required and support the sales & reservations
team
General responsibilities:

- To undertake any additional duties as reasonably directed by Management.
- To adhere to company practices and procedures always in particular those relating to
discipline, and Health and Safety
- To assist any guests who may have special needs in moving around the building.
- To promptly report any customer complaints to the Manager on duty.
- To ensure good communication with all colleagues and supervisors.
- To handle lost property.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00 per year

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Life insurance

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: In person

Reference ID: BRHS