Sales Support Assistant

2 weeks ago


King's Lynn, United Kingdom Jordan Fitness Full time

**Purpose of Post**:
To provide sales administration support and processing orders in an efficient and timely manner.

**Key responsibilities**:

- Process orders in an accurate and timely manner
- Proactively deal with customer enquiries regarding stock availability, delivery, price and product specification
- Support the Sales team with administration based tasks
- General housekeeping and updating of customer records
- Working closely with all internal teams (finance, logistics, marketing, operations, etc) to ensure on time and in full delivery of customer orders.
- To deal with problems and complaints where appropriate, escalating them to the Sales Director where necessary
- Manage your own workload and support other team members where possible
- Participate in any training as necessary
- Undertake any other tasks relevant to the level of the post, as requested by the Sales Director or Company Managers.

**PERSON SPECIFICATION**

**Key skills required**:

- Good spoken and written communication skills
- Excellent organisational and time management skills
- Ability to work under pressure and to deadlines
- Accuracy and attention to detail
- Good computer and keyboard skills, with an understanding of Microsoft Excel and Outlook
- An ability to work independently and as a team
- Ability to learn quickly

**Job Types**: Full-time, Permanent

**Salary**: From £22,880.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site gym
- On-site parking
- Sick pay

Schedule:

- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- King's Lynn: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Sales Support Administrator


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