Traffic Coordinator

Overview:
**Americold offers the most comprehensive temperature-controlled storage and**
**distribution network available, supported by the most advanced technology, and with a singular focus on customer service.**

**For almost 120 years, Americold has been the leader in providing technology-based engineered solutions for the temperature-controlled supply chain industry. Our inspiration comes from, the producers, retailers, and food service providers we partner with daily, to bring passion to market.**

**We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.**

**At Americold, we’re always on the move, providing the vital link from farm to table. If you’re ready to move up, come join a winning team of experienced and friendly people.**

**The future is yours.**

We are now recruiting for an experienced Traffic Coordinator to join our Whitchurch Team.

Qualifications:

- Ability to influence and communicate at all levels
- Pragmatic approach to problem solving
- Team player, confident and flexible
- Active awareness of cost and labour spend
- Ability to work efficiently across the business
- Ability to operate in a fast moving organisation
- Confident, assertive and professional

**Responsibilities**:

- Being the main point of contact for drivers, dealing with; work instructions, re-load details, operational issues.
- Responding to and dealing with the above in a timely manner to reduce driver downtime.
- Being responsible for the distribution of company comms to drivers e.g, wage slips, letters, holiday cards etc.
- Ensuring the plan is executed and any unavoidable deviation from the plan is executed in the most cost effective way possible whilst ensuring customer service has mínimal disruption.
- Ensuring all decisions are made in line with Transport Legislation and the Working Time Directive.
- Carrying out fleet status checks as an when required throughout the day.
- Highlighting and communicating late running vehicles to the Traffic support team.
- Owning the nights handover process and distribute to relevant parties as necessary.
- Updating ETAs for any inbound vehicles to ensure core systems and visibility to other departments is accurate.
- Maintaining and updating all relevant systems as and when required.
- Being responsible for the analysis and corrective action on specific KPIs as set by the Transport Planning Manager.
- Working closely with the Transport Management team to identify opportunities and drive continuous improvement.