Broker

3 weeks ago

London, United Kingdom The Ardonagh Group Full time

**Job Summary/ Overview**

Contributing to the achievement of corporate objectives by retaining existing clients through assessing client risks accurately, recommending appropriate policies and arranging appropriate insurance cover.

**Principal duties and responsibilities**

Managing Resources
- Managing own workload and time, to maximise efficiency and ensure that deadlines and targets are met
- On-going communication with broker support to ensure timely and accurate production of documentation and maintenance of systems and records
- Providing advice and guidance, and sharing of knowledge and expertise, within own division and across the Group

Relationship Management
- Developing and maintaining relationships with peers, senior management, and colleagues
- Developing and managing relationships with clients, underwriters, and industry peers
- Actively participating in regular team discussions/updates

Business Operations
- Servicing new business and renewals through identification of best underwriters and negotiating terms
- Negotiating with clients and underwriters on business terms
- Attending client meetings and conferences as appropriate
- Identifying and understanding client’s risk and requirements
- Regular feedback to senior brokers and Head of Division in respect of on-going accounts and market conditions
- Assisting Senior Broker/Producers with the building of new business portfolio through networking to identify potential opportunities
- Sending out quotes on request and dealing with related enquiries
- Preparing and checking of market contracts, endorsements, slips, certificates, and other relevant correspondence
- Setting up files ensuring that all relevant documentation is included
- Entering relevant data onto Global
- Ensuring compliance with FCA Guidelines and Group rules and procedures, including maintaining accurate records
- Timely and efficient problem resolution
- Escalation of issues to senior broker or head of division as appropriate

Market Environment
- Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications
- Recording Continuous Professional Development (CPD)
- Understanding and being sensitive to current market dynamics

**MAIN job requirements**

**Education**

Good GCSE’s or A Levels including Maths & English Required

Working towards ACII Desired

Lloyds Introductory Test Required

**Experience**

Core Competencies
- Working in a team environment
- Client focus and relationships
- Communication
- Driving for results
- Business awareness

**Technical Competencies**
- Knowledge and understanding of the general insurance market and principles
- Understanding of London market structure, practices, processes, and procedures including systems and relevant documentation
- Knowledge and understanding of insurance accounting systems including clients, underwriters, third party and brokerage accounts
- Understanding of London market claims practices, processes and procedures including systems and relevant documentation
- Knowledge and understanding of various classes of insurance business in North American market

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