Car Park Steward

2 weeks ago


Nottingham, United Kingdom Nottingham Forest Football Club Full time

**Salary**:Competitive

**Hours**: Casual contract, availability Monday-Sunday - afternoons and evenings, flexibility required

**Location**: The City Ground, Nottingham, NG2 5FJ.

Nottingham Forest is looking for an experienced car park steward to join our established team of match-day stewards to assist in delivering an excellent customer focused experience for supporters visiting The City Ground.

**Key Tasks and Responsibilities**

Reporting to the Safety and Security Manager, the car park steward will:

- Control vehicle entry points, directing traffic movement, checking vehicle authorisation and patrolling the site ensuring the security of parked vehicles.
- Ensure vehicles are parked safely and that emergency routes are kept clear at all times.
- Identify and report hazards such as broken glass and oil spillages.
- Assist pedestrians passing through your area of responsibility.
- Report suspicious behaviour of drivers or members of the public to your supervisor or to the Safety Management Team.
- Be confident when taking cash or card payments for event parking.
- Have excellent communication and interpersonal skills.
- Maximise any given opportunity to enhance a customer’s match day experience.
- Have the ability to demonstrate a friendly approachable style and work effectively under pressure.
- Be able to work independently using your own initiative or working as part of a team.
- Have a courteous, helpful manner when dealing with the public and colleagues.
- Be confident and professional when dealing with complaints or difficult situations.
- Wiling to commit to protracted working hours in all weather conditions.

You will be required to demonstrate your commitment to equality, inclusion and anti-discrimination at all times including attending relevant training as and when required.
- **Closing Date: 29th September 2023**
- Interviews to be carried out w/c **9th October 2023**
- As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment._
- An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the EFL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment._

**Job Type**: Zero hours contract

**Salary**: £10.97-£11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 29/09/2023


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