Dental Nurse
5 days ago
**Dental Nurse**
**The practice constantly strives to provide excellent, comfortable patient care delivered in an**
**efficient and prompt manner. The role of the Dental Nurse is essential in enabling this to**
**happen.**
**Key Responsibilities**:
- Assist the dentist/hygienist/therapist in all clinical procedures, providing chairside assistance.
- Maintain impeccable standards of hygiene and cross infection control, according to the latest guidelines and following practice procedures and policy.
- Prepare instrument trays for procedures.
- Follow all practice procedures and protocols to maintain patient confidentiality
- At the end of the surgical day, ensure the surgery management is adhered to in line with practice procedures and policy.
- Advise the Lead Nurse of any faulty or poorly functioning equipment, so that prompt action can be taken to remedy any defects/problems and ensure service and maintenance at the required frequency.
- Ensure that all the relevant paperwork is completed promptly and accurately and that all client records are updated and maintained, according to practice procedures.
- Maintain Registration and comply with all GDC requirements.
- Assist in managing the appointment book for all clinicians and the booking system is followed and to ensure a smooth delay free workflow for patients or clinicians.
- Build trusting and caring relationships with all patients and take all reasonable steps to ensure their comfort and retain them as a client. Always maintain patient confidentiality.
- Monitor stock levels for materials and sundries and order/liaise with Lead Nurse on
ordering.
- Coordinate with the laboratory on timely dispatch and receipt of work.
- Assist the clinical team and reception team in gaining acceptance for treatment plans from clients and support the practice in gaining testimonials and referrals from clients
- Proactively contribute to regular practice meetings.
- Assist in manning the reception as the business necessitates, providing a customer focused
and seamless patient journey according to the practice’s brand standards that assists in recruiting and retaining patients.
**Skills & Attitudes**:
- Enthusiasm and commitment
- Ability to work flexibly
- Excellent communication skills, both written and verbal (including a positive and friendly phone manner)
- Excellent listening skills and a calm, empathetic approach to patients
- Dedicated to providing a first class customer service experience
- Builds trust and rapport with a wide range of people
- Good organisational skills
- Good technical skills and knowledge
- Excellent follow-up ability on all tasks
- Ability to work as part of a team, and alone when required
- Good IT skills
- An ability to bring energy and enthusiasm to any situation and always act with honesty and integrity
- A "can-do" attitude, with the desire to learn new skills and take on new challenges
- To be proactive and demonstrate initiative
- Prepared to work according to the practice systems and brand standards
- A professional appearance
Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.
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