Digital Solutions Specialist

2 weeks ago

Bath, United Kingdom AB Recruitment Full time

**Salary: £26,000 - £30,000 + Benefits**

**Location: offices across Wiltshire**

**Job type: Permanent**

**Role Purpose**

The role of the Cloud Specialist is to be responsible for the communication of our clients digital technology strategy and to assist with planning and implementation of new policies.

You will need to engage with colleagues and clients, giving advice, support and leading change within the business towards a new digital way of thinking and working. You will work with colleagues and clients to identify the issues and demands of client’sbusinesses, enabling us to put in place forward thinking technological solutions where suitable.

Digitisation has been identified by the practice as an area which needs in-depth consideration and investment. The business has shown a clear commitment to continue in its development as an advisory based practice and this role has been created as the practicehas identified a clear need to invest in people who wish to develop into experts in this area.

**Specific Duties & Responsibilities**
- Working closely with the local teams to communicate and educate, support on the implementation of new technology to provide solutions to client issues. Eg Use of OCR technology to capture client data, use of Cloud based system and apps to provide real timeaccounting information and use of digital workflow to ensure efficiencies and accuracy.
- Act as the "go to" expert for advice, guidance and training both internally and to clients
- Specific responsibility for engaging the local teams and clients, ensuring buy in and understanding
- Managing project workstream(s) within the larger digital project, ensuring a clear project plan, with timescales and deliverables
- Continual personal development in the Financial Technology area via training and systems accreditation.
- The research for and production of articles and newsletters for both internal and external use.
- Providing Technical support on systems and apps for internal users and external clients
- Attendance at events run by app providers and follow up reporting.
- Responsibility for managing client billing and ensuring project cost recovery

Ideally you would be currently working in the Accounting Industry with accounts preparation or bookkeeping experience. Knowledge of the double entry accounts system and the ability to understand a Profit and Loss report and a Balance Sheet is desirable.

Experience of cloud systems would be useful but full training will be given.

**Criteria Essential Desirable**Education & Qualifications
- A-level Maths, Business Studies or Accounting
- A-level Computer Science
- AAT Level Access or level 2

Experience & Knowledge
- Experience in a client facing role
- Excellent working IT knowledge
- Presentation skills.
- Use of Xero or QBO
- Use of OCR technology.
Skills & Abilities
- Effective communication skills, written and verbal
- Intellectual curiosity, an ability to communicate technical concepts in a straightforward way
- Understanding of the business environment in which they operate and the potential challenges
- Coaching and supportive style and approach
- Excellent prioritisation and time management skills
- Results and delivery focused
- Planning and analytical ability
- Able to work in an organised manner to strict deadlines - planning, diary management, department systems set up and maintenance
- Excellent influencing skills both on an internal and client-facing basis
Disposition & Attitude
- understanding of digital solutions - what it means and its benefits to both the practice and clients
- empathy, understanding and great listening skills
- confidence to discuss and reason for and against ideas with internal colleagues and clients.
- confidence to deal with others on the business’s behalf
- confidence to push forward change and ensure that you take those around you on the same journey.

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