Front Desk Receptionist
2 weeks ago
**Why Join Us**:
Here at Underscar, we are a close-knit team working from one of the most beautiful and tranquil locations in the Lake District with one purpose: to create incredible experiences for our guests.
**Experience, Knowledge, and Skills**:
- Passion for creating incredible customer experiences.
- Eager to learn new skills, ideas and technologies
- Strong organisational skills.
- Strong communication and interpersonal abilities.
- Comfortable to work in a fast-paced environment, including weekends.
- Ability to work independently and take initiative.
- Reliable, trustworthy, and professional.
**Responsibilities**:
- Extend a warm and friendly welcome to our guests, members and apartment owners.
- Efficiently handle inquiries, bookings, and requests from customers, members, and guests.
- Provide information to callers and visitors.
- Daily administrative tasks, including appointment scheduling, billing, managing
- Maintain a tidy and organised reception area.
- Collaborate and communicate clearly with other team members to ensure a seamless customer experience.
- Always maintain a professional and approachable attitude.
- Handle customer inquiries and resolve complaints in a timely and efficient manner.
**Joining The Spa at Underscar**:
This role offers an exciting opportunity for a professional, friendly, and positive individual looking for a fresh start in the New Year.
**Salary**: £12.50 per hour
Expected hours: 34 per week
**Benefits**:
- Company pension
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
Schedule:
- Day shift
- Night shift
- Overtime
- Weekend availability
Work Location: In person