Rating Officer

**Job details**:
Job reference
- REQ01748

Date posted
- 01/06/2023

Application closing date
- 19/06/2023

Location
- Neath Civic Centre

Salary
- £23,620 - £26,845 Per Annum

Package
- Hybrid Working Arrangements (with the option to work remotely) together with a generous holiday entitlement and other flexible working options available.

Contractual hours
- 37

Basis
- Full time

Job category/type
- Finance

**Rating Officer**:
Job description

Permanent / 37hrs per week.

As a Rating Officer, you'll be part of a small team dealing with Business Rates accounts and associated Business Improvement District (BID) Levy accounts. Ensuring you assist in the Council delivers an effective billing, collection, and recovery process. You'll take a customer focused approach to maximising revenue whilst making sure we meet our legal and statutory requirements.

The main duties of the post;
- To develop and maintain a good working and technical knowledge of Business Rates.
- To deal with day-to-day rating duties including maintaining accurate records, calculation and maintenance of accounts (including transitional arrangements, awards and reviews of reliefs)
- Deal with customer enquiries in writing, by telephone and in person, accurately and professionally with due regard for legislative and procedural requirements
- Use IT systems to facilitate and administer records within Business Rates.

You will have experience in/of;
Dealing with customers in a professional manner

Sound financial and numeracy skills

Excellent computer skills and be fully conversant with all Microsoft packages

Working with minimum supervision, using problem solving skills and initiative to provide a customer focussed support service

Ideally you will have;
A minimum of 5 GCSE’s or equivalent including Maths

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

For an informal discussion, please contact Ann Hinder on

Phone: 01639 763908 or

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language skills are not required

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.