Administrative Officer

2 weeks ago


King's Lynn, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 344163**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at KING'S LYNN MAGISTRATES KINGS LYNN, PE30 1PQAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**AO Administrative Officer Enforcement**

Proud to Serve. Proud to keep justice going.

**Who Are We?**

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. Enforcement is a large and complex business unit, employing over 1200 staff across 48 locations across England and Wales through which flows some £500m per annum. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

**Key purpose of the role**

Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work during a time of significant IT change.

**Duties may include**:

- Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
- Process financial information
- Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
- Create and update records on in-house computer system and data input.
- Collection of financial impositions imposed by the court.
- Enforcement of financial impositions using designated Fines Officer Powers.
- Process Casework including standard documentation and information, court orders, claims, fines, fees etc.
- To work to workload targets in terms of throughput and accuracy.

We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.

**Additional Information**

**Support When Applying**

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Alongside your salary of £22,940, HM Courts and Tribunals Service contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.- Feedback will on



  • King's Lynn, United Kingdom CSS People Full time

    Location Kings Lynn - Job-type Permanent - Salary £13,200 per annum - Discipline Office **We are recruiting for a long-established family run horticultural business just outside of Kings Lynn, who propagate a wide range of soft fruit plants.** Due to their continued growth and development, they are seeking to employ a part time Office & Social Media...


  • King's Lynn, United Kingdom KLIC Home Improvements Full time

    **Our Company** A fast growing home improvement company are seeking a Part Time Administrative Assistant to join their successful team covering East Anglia and looking to expand. With a policy of promoting from within this is a great opportunity to start a career in Home Improvements. This role is part time with overtime occasionally available. **The...


  • King's Lynn, United Kingdom East of England Ambulance Service Full time

    Main duties will include administrative support using Microsoft Office packages including Word and Excel. This includes: Establishing and maintaining office systems both paper and electronic to a high standard. Undertaking secretarial and administrative duties, preparing documents with a high degree of accuracy as required by the Management Team including:...


  • King's Lynn, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Come and join the West Norfolk Community Learning Disabilities Team. We are looking for an enthusiastic administrative assistant to join a small friendly team supporting the integrated health and social care team based in King's Lynn. You will be carrying out a variety of administrative tasks, to ensure the smooth running of the office and to support the...

  • Ifa Administrator

    1 week ago


    King's Lynn, United Kingdom Independent Resourcing Consultancy Full time

    **IFA Administrator**: - Job Reference: 1453 - Date Posted: 4 August 2023 - Recruiter: Independent Resourcing Consultancy - Location: Kins Lynn - Salary: £18,000 to £26,000 - Sector: Administration, Client Services - Job Type: Permanent - Contact: Jon Minns - Telephone: 07854851535 **IRC is proud to working with one of the UK’s leading Independent...


  • King's Lynn, United Kingdom Page Personnel Full time

    Kings Lynn Queen ELizabeth Hospital based Procurement Administrator - Temporary role with long term prospects and training **About Our Client**: Exciting Procurement Administrator role for a customer service/ administration professional to work within this varied temp long term temp role within an NHS organisation. My Client offer a leading procurement...


  • King's Lynn, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Come and join the West Norfolk Community Learning Disabilities Team. We are looking for an enthusiastic administrative assistant to join a small friendly team supporting the integrated health and social care team based in King's Lynn. You will be carrying out a variety of administrative tasks, to ensure the smooth running of the office and to support the...


  • King's Lynn, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    **Duties will include, but not be limited to**: Call handling, face to face liaison with service users, carers and colleagues alike, data entry, typing, scanning, uploading to clinical systems and other general administrative office duties. Sorting and distribution of incoming and outgoing mail. Monitoring and ordering of stationery. To undertake any other...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team. There is...


  • King's Lynn, United Kingdom Unity Education Trust Full time

    **Administration Assistant** **UET Pathfinder School - Rosebery** - 25 hours per week - Term time plus 1 week - Salary - MRS Scale C, Point 4 actual salary £13,373 (Full time equivalent annual salary £23,114) Unity Education Trust are looking to recruit an experienced, enthusiastic and diligent Administration Assistant to help supporting administrative...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Community Mental Health Services. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team. There is...


  • King's Lynn, United Kingdom Water Management Alliance Full time

    **Job title**: Senior Business Support Officer (WMA) **Team/Section**: Business Support Team **Department**: WMA Administration **Location**: King’s Lynn, Norfolk **Responsible to**: PA to the CEO **Hours**: Full Time: 37 hours per week **Grade/Salary**: £28,000 to £35,000 (dependant upon qualifications and experience) **Employer**: King’s Lynn...


  • King's Lynn, United Kingdom West-Norfolk Full time

    **Part Time Administrative Assistant, Personnel** Starting salary between £22368 and £25000 (pro rata) per annum Part Time 22 hours per week (hours/days to be discussed at interview) **Based at Kings Court Council Offices, Kings Lynn** We have an exciting opportunity for you to join our Personnel team if you are looking for an administrative post that...


  • King's Lynn, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Customer service skills and full administration experience will be essential for this role. You should be able to evidence a flexible response to service needs, and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential. A working knowledge of Microsoft packages...


  • King's Lynn, United Kingdom Paul Johnson motor Services Ltd Full time

    Applicants must be computer literate, previous experience working in a garage would be preferred but is not essential as training will be provided. Duties :Answering telephones, booking vehicles in for MOT/Servicing etc, Ordering parts in for vehicles, Liaising with customers and suppliers, General office duties as required. Working hours: 8am - 5.30pm. 1...


  • King's Lynn, United Kingdom Paul Johnson motor Services Ltd Full time

    Applicants must be computer literate, previous experience working in a garage would be preferred but is not essential as training will be provided. Duties :Answering telephones, booking vehicles in for MOT/Servicing etc, Ordering parts in for vehicles, Liaising with customers and suppliers, General office duties as required. Driving license is...


  • King's Lynn, United Kingdom STRATFORDS LTD Full time

    We are looking for an enthusiastic outgoing person to carry out general office duties, including order inputting, answering the phone, serving customers, filing, taking orders, working on Shopify/Ebay, plus assisting with heat press (putting prints onto garments). Previous office experience and/retail experience an advantage. Must be able to work on...


  • King's Lynn, United Kingdom STRATFORDS LTD Full time

    We are looking for an enthusiastic outgoing person to carry out general office duties, including order inputting, answering the phone, serving customers, filing, taking orders, working on Shopify/Ebay, plus assisting with heat press (putting prints onto garments). Previous office experience and/retail experience an advantage. Must be able to work on...


  • King's Lynn, United Kingdom STRATFORDS LTD Full time

    We are looking for an enthusiastic outgoing person to carry out general office duties, including telephone communication with customer, helping and advising on item requirement, dealing with allocated customers and general customers, order inputting, serving customers on the trade counter, filing, working on Shopify/Ebay, plus assisting with heat press...


  • King's Lynn, United Kingdom JFT Maintenance services Full time

    Ideally we would like someone coming from maintenance background. **Duties**: 1. Plan and optimise all agreed work activities. 2. Accurately update systems, databases and records as required. 3. Undertake general office administration duties **Salary**: From £11.00 per hour **Benefits**: - Company pension - Flexitime - Referral programme - Work from...