Digital Navigator

**Location: Burnley/Padiham covering East Lancashire plus some hybrid working**

**Salary: £21,250 FTE**

**Hours: Flexible. Ranging from 21 hours to 35 hours per week**

**In partnership with Lancashire and South Cumbria ICS, Age UK Lancashire are delivering a project, providing digital inclusion support to vulnerable adults to improve the outcomes of elective recovery programmes.**

**We are seeking 2 Digital Navigator to deliver this project across East Lancashire.**

The main aims of the programme are to develop and deliver a digital inclusion wraparound support package which will realise the following benefits:

- Ensure that digital elective recovery programmes reach some of our most vulnerable patients who are digitally excluded.
- Support adults to prepare better for elective admissions, with the potential to reduce lengths of stay and improved rates of recovery.
- Support our patients through digital technology pre and post-op so that after discharge we can reduce the likelihood of re-admissions.
- Unlock the potential for more patients with Primary to access digital support such as virtual consultations and app usage, within and beyond elective care.
- Increase the capacity of health and care professionals working in peri-operative care due to increased self-service and self-management by digitally activated patients.
- Reduce future demand on primary and secondary care services by digitally enabling our patients whilst on a care pathway.

Are you who we are looking for?
- Are you able to deliver person-centred digital skills support session in people’s homes?
- Do you have experience of supporting vulnerable people?
- Are you able to develop positive working relationships with both professionals and those using the service?
- Do you have good technical knowledge on aspects of IT, broadband and wifi provision?

**Interviews: To be confirmed**

**The nature of the post will require travel within a defined area. A full driving licence, appropriate insurance cover and use of a car are essential.**

**DBS: This post is eligible for an enhanced DBS check and all the associated costs will be met by the employee. The cost for the DBS check is £38 plus an additional administration charge of £6.11 totalling £44.11. This amount will be deducted from an employees first salary with Age UK Lancashire.**

**Job Types**: Full-time, Part-time
Part-time hours: 21-35 per week

**Salary**: £21,250.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free or subsidised travel
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

**Experience**:

- supporting vulnerable people: 1 year (preferred)
- Technical support: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road