Temporary Covid-19 Administartor

3 weeks ago

Enfield, United Kingdom Medicus Health Partners Full time

**Temporary Covid-19 Vaccination Administrator /Meet and Greet Staff at Medicus Health Partners**

Medicus Health Partners are looking for professional and enthusiastic administrators to support our seasonal Covid-19 and flu vaccination programme, based at Carlton House Surgery. We are the largest Super Practice in Enfield, working in 12 locations and caring for over 93,000 patients. Our vaccination centre near Enfield Town is open to all and is one of the busiest and largest in London. Full training will be given and you will be part of a team who are passionate about healthcare.

You will be a key member of the vaccination team and will be based on site, either working together with a vaccinator to accurately record procedures or as a member of the meet and greet team, checking in patients and helping with queue management and queries.

Please note these are temporary roles to support the Autumn covid-19 and flu vaccinations, expected start date is week commencing 11thSeptember (TBC). Roles will be ongoing whilst there is demand for vaccinations - estimate 8-12 weeks.

Key duties include:
Pod Administrator
- Identify and verify patient details
- Manage and monitor booking diaries
- Use of web-based software to record vaccination information in a timely manner
- Support patients with information needed to consent to vaccination
- Ask non-clinical screening questions
- Understand basic eligibility rules
- Work in accordance with policies, ensuring that all work and procedures are undertaken in accordance with issued guidance

Meet and Greet
- Check in patients with booked appointments using web-based software
- Manage separate walk-in allocations and lists
- Understand basic eligibility rules and act as the first line of enquiry for questions, escalating to senior staff where necessary
- Manage queues and help with patient flow around the building
- Assist staff with other duties such as ensuring pods are stocked with necessary equipment
- Work in accordance with policies, ensuring that all work and procedures are undertaken in accordance with issued guidance

Required skills
- Outstanding customer service skills and team player
- Excellent data entry and typing skills (MS Office Knowledge)
- Superior listening, verbal, and written communication skills
- Ability to handle stressful situations appropriately

Shifts are available 7 days a week as either AM (8.45am - 1.30pm), PM (1.30pm - 6pm) or full day (8.45am - 6pm with 30 minute lunch break) - to start week commencing 11thSeptember TBC.

Must be available Saturday 9thSeptember (TBC) for training.

**Job Types**: Full-time, Part-time

**Salary**: £11.28 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Enfield: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 21/08/2023
Expected start date: 11/09/2023

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