Team Administrator

6 months ago

Plumstead, United Kingdom Oxleas NHS Foundation Trust Full time

Would you like a role where you can utilise your administrative skills in a clinical setting whilst learning new skills? Are you caring and customer focused? Would you like to be an integral member of a team?

The Older Adults Community Mental Health Service is comprised of the the Community Mental Health Team (CMHT) and the Memory Service. They are an inclusive, dynamic, supportive, and friendly team who pride themselves on the care they give to all patients.

The service is very busy with clinics held Monday to Friday in Memorial Hospital, Greenwich. The clinicians also attend nursing homes, care homes, and undertake home visits for housebound patients.

You will be required to use your own initiative and possess some degree of flexibility. You must have a caring attitude and always maintain confidentiality.

You will be based in Memorial Hospital, Shooters Hill, Greenwich SE18 3RG. If necessary, adjustments can be considered in line with the Equality Act 2010.

We are looking for an experienced administrator to join our Community Older Adults Mental Health Service in Greenwich.

This is a busy and varied role; you will be providing administration support to the CMHT and Memory Service. You should have excellent communication skills, verbal, listening and written, as you will be liaising with clients, carers, GP’s and other professionals with regard to administrative duties.

Excellent organisation skills and the ability to prioritise work are essential, as you will be setting up and maintaining office processes and procedures and managing conflicting deadlines. You must be able to respond to urgent referrals and messages and booking appointments.

Experience of Microsoft Office packages, including Excel, is essential.

Experience of using RiO or other patient information systems would be an advantage, although full training will be given to the successful applicants.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

- We’re Kind
- We’re Fair
- We Listen
- We Care
- To provide an administrative and clerical service to the Older Adults Community Mental Health Service in Greenwich.
- Processing new referrals and information, recording of appropriate data using the Oxleas RiO electronic system to its full functionality for the service.
- To liaise with internal and external agencies, for example IT, on behalf of the team to facilitate the resolution of problems in relation to equipment used by the team (eg, telephone, computer, printer, and internet access and so on).
- Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.
- Ensure all patient electronic records are kept safe, confidential, and up to date.
- Full details are visible on the attached job description.

  • Team Administrator

    4 months ago

    Plumstead, United Kingdom Oxleas NHS Foundation Trust Full time

    Booking appointments and sending out letters via hybrid mail Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible. Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken...

  • Senior Administrator

    6 months ago

    Plumstead, United Kingdom Oxleas NHS Foundation Trust Full time

    To provide effective leadership and management of locality administration staff and to ensure the provision of comprehensive administrative and secretarial systems/services. Greenwich Older Adult Mental Health Service is a multidisciplinary team. The service provides integrated, community-focused care in co-production with the service users, carers and...

  • Team Administrator

    6 months ago

    Plumstead, United Kingdom Oxleas NHS Foundation Trust Full time

    Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent. Ensure all patient electronic records are kept...

  • HR & Administration Officer

    3 weeks ago

    Plumstead, United Kingdom CV-Library Full time

    School HR Officer Secondary 9am to 3pm - 30 min unpaid lunch  Temp to perm contract / long-term cover Must have school office experience Start date: Immediate A large, well-organised school in Greenwich is looking for an experienced administration officer to join their team. The school are offering the role as a contract basis initially,...

  • School Administrative Assistant

    3 weeks ago

    Plumstead, Greater London, United Kingdom Philosophy Education Full time

    About the Role:Philosophy Education is partnering with a well-established school in Greenwich to recruit an experienced Administration Officer. Reporting directly to the School Business Manager, this role requires a highly organised and detail-focused individual to support the effective management of school administrative systems.Key Responsibilities:•...

  • School Administrator

    1 week ago

    Plumstead, United Kingdom CV-Library Full time

    School Administrator Flexible  (12pm to 5pm, may be needed for more hours occasionally) Must have school office experience (min 1 year) Immediate start A large, well-organised secondary school in Greenwich is looking for an experienced School administrator to join their team ASAP to provide general office support. Job role Working closely...

  • School Administrator/PA to head

    1 month ago

    Plumstead, United Kingdom CV-Library Full time

    School Administrator Flexible  (12pm to 5pm, may be needed for more hours occasionally) Start after half-term Must have school office experience (min 1 year) A large, well-organised secondary school in Greenwich is looking for an experienced School administrator to join their team ASAP to provide general office support. Job role Working...

  • Receptionist / Administrator

    6 months ago

    Plumstead, United Kingdom Glyndon PMS Full time

    You will be the first point of contact for patients, visitors and supporting health professional teams. You will need to have the skills to resolve and manage issues that arise and be able to prioritise your workload, be flexible for the needs of the business and work within a team setting and able to consider business constraints and service user needs. You...

  • Receptionist

    7 months ago

    Plumstead, United Kingdom Oxleas NHS Foundation Trust Full time

    Receive all visitors to the Locality Mental Health Team in a courteous manner, ensuring that they are directed to the relevant personnel in an efficient and timely manner. Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the...

  • Receptionist

    5 months ago

    Plumstead, United Kingdom Oxleas NHS Foundation Trust Full time

    A full-time vacancy has arisen within the Greenwich Mental Health Hub. We are looking for an enthusiastic, organized individual to provide good customer care abilities to all visitors to the Hub, who provide multi-disciplinary support to adults with mental health problems, and to co-ordinate the bookings of clinics and appointments in a busy outpatient...

  • Receptionist

    6 months ago

    Plumstead, United Kingdom Oxleas NHS Foundation Trust Full time

    **Previous applicants need not apply** A full-time vacancy has arisen within the Greenwich Mental Health Hub. We are looking for an enthusiastic, organized individual to provide good customer care abilities to all visitors to the Hub, who provide multi-disciplinary support to adults with mental health problems, and to co-ordinate the bookings of clinics and...

  • Residential Support Worker

    6 months ago

    Plumstead, United Kingdom Willoughby Place Therapeutic Care Full time

    **JOB PURPOSE** To provide a high standard of care and support to vulnerable young people with emotional behaviour difficulties and/or self-esteem issues in order to maximise individual potential. To demonstrate positive attitudes, patience, understanding and respect in providing care to residents. To maintain a flexible, caring and sensitive approach to...

  • Residential Support Worker

    5 months ago

    Plumstead, United Kingdom Willoughby Place Therapeutic Care Full time

    *JOB PURPOSE* To p vide a high standard of care and su ort to vu - rable you - people with tional beh - our difficulties and/or self-e eem issues - order to maximise individual potential. To demonstrate positive attitud - patience, understanding and respect in providing care to residents. To mai - in a flexible, caring and sensitive approach to ser ce...