QA Assistant

The QA Assistant will report to the QA Supervisor and will be based at our head office in Prenton, Wirral. This role requires the QA Assistant to support the QA Supervisor in quality assurance and maintain the Quality Management System (QMS). The QA Assistant will be involved in the day to day activities within QA such as complaints and deviations. They will also be involved in activities with the QMS to ensure it is maintained to the requirements of ISO 17025 and ISO 17034.

**Role and Responsibilities**
- Document control activities
- Handling of deviations and complaints, including root cause investigation and providing resolutions to customers or stakeholders.
- Participate in internal audits
- Develop, implement and improve standard operating procedures for efficient operations in accordance with the company’s quality management system;
- Monitoring of supplier performance
- Review of production batch records for completeness and release
- General administrative tasks including filing of records

**Qualifications**

**Experience**
- Relevant industrial work experience
- Experience of carrying out audits and investigation of non-conforming work
- Working with reference materials and chemical standards
- Working to ISO 17025 and 17034 accreditation standards

**Education, Technical Skills**
- Essential
- Proficient with Microsoft Office suite
- Desired