Customer Services Assistant
4 weeks ago
Gazelle Book Services are looking for a motivated, confident individual to work as part of our Customer Services and Sales Team, and to provide assistance to the Sales & Operations Manager.
This role involves answering inbound calls, proactively making calls to our current customer base, maintaining our contact database, and researching new sales channels/events.
**Essential Skills**
- Computer literate.
- Strong attention to detail.
- Good communication skills.
- Strong knowledge of Microsoft Excel.
- Willingness to learn and work as part of a team.
- Ability to undertake individual projects.
**Desirable Skills**
- Customer service experience.
- Researching and developing markets.
**Salary**: £18,000.00-£22,000.00 per year
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Lancaster, LA1 4XS: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
Reference ID: GAZ-CUS-0423
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