Maintenance & Service Administrator

4 weeks ago


Newry, United Kingdom Pure Engineering Group Ltd Full time

**At Pure Engineering Group Ltd we are recruiting a Maintenance & Service Administrator.**

**Main Duties**
**- **General administration duties
- Receiving & responding to inbound calls
- Responding to customer queries in a timely manner
- Accurately pricing maintenance contracts and service calls to meet KPIs
- Recording all maintenance/service jobs on our electronic system with accurate information

- Organising engineers diary to ensure they have a full days work
- Ascertaining specific invoicing conditions, ie correct PO's, job numbers, etc
- Liaising with suppliers in the procurement of parts and materials
- Reporting warranty calls to manufactures and obtaining confirmation of repair/replacement
- Issuing gas safety certificates
- Completion of Risk Assessments and ensuring engineers are always adhering to Health & Safety procedures.
- Liaise with our Accounts Department, Project Managers and Estimating team when required
- Other administrative duties
- Strong IT and computer skills
**- **Minimum 1 years experience in an office environment
**- **Educated to a minimum of GCSE standard, at least Math and English
- Ability to work co-operatively with both peers and superiors
- Exemplary Customer Service skills
- Ability to demonstrate Microsoft Office skills, particularly Word and Excel
- Ability to work to deadlines and targets and prioritise workload
- Good attention to detail & quick learner
- High level of enthusiasm and resilience
- Experience completing RAMS (preferable)

**Benefits**
- Pension
- 28 days annual leave
- Bonus scheme
- Staff day out
- Employee discount card

**Hours of work**
- Mon, Tues, Wed, Fri 8am - 5pm Thursday 8am - 1pm

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Wellness programme

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Office: 1 year (required)

Work Location: One location


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