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Employment Support Advisor

4 months ago

Birmingham, United Kingdom Ingeus UK Full time

West Midlands, Birmingham — Full Time / Permanent
- 25000Employment Support Advisor

Salary Starting at £25,000

Full Time/Permanent

Ingeus is all about people.

We have an exciting role for an Employment Support Advisor to join our fantastic team.

Our Employment Support Advisor requires an engaging, empathetic and motivating individual, able to support people with complex barriers to move into sustainable employment. Our Employment Support Advisors are focused on ensuring every participants’ journey into sustainable employment is as smooth and well-coordinated as possible. People from a justice/probation background will be well equipped for this role.

**Due to this role providing outreach services you will need a full UK driving licence and your own car.**

**What you will be doing as the Employment Support Advisor**:

- Providing 1:1 support to individuals via outreach support where appropriate. Employment Support Advisors are the people who can ensure individuals access the right support and encouragement to overcome barriers and progress towards their employment goals. They are able to adapt the support they provide, according to the changing needs of the participant.
- Working with partners to contribute to and influence the development of the participant’s action plan. This could include warm handovers from JCP, integration of support delivered by health providers, or agreeing joint delivery of support with local authority social services.
- Motivating participants while managing and facilitating their journey into sustainable employment, based on their co-produced action plan.
- Undertaking or participating in regular case conferences with partner organisations, support services, employers and/or other team members to ensure every participant’s journey is smooth and consistent
- Organising and coordinating a varied timetable of activities, including one to one meetings, group sessions, outreach appointments, and employer and stakeholder engagement
- Building and maintaining relationships with existing services within the community that will support participants in achieving their employability and wellbeing goals, including voluntary opportunities, benefits advice, counselling, housing support, training, health services and leisure activities.
- Supervising and guiding the volunteers in order to provide participants with additional support to access community provision, thereby creating a ‘circle of support’.
- Being fully responsible for all tasks related to journey / case management function including maintaining effective and efficient administrative procedures producing appropriate records and reports, including the updating of participant details on the relevant case management system
- Liaising with the Employer Engagement Team to research the local labour market(s) and undertake cold calling and speculative sales approaches with suitable employers to prospect for new business

**To be our Employment Support Advisor you will have**:

- Excellent Stakeholder Management
- Ability to organise and achieve targets
- Good Administration Skills
- Ability to challenge
- Be results focused

**At Ingeus we've spend time listening to our employees to build our benefits package**:

- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance / Life assurance
- Up to two days each year dedicated to Community Giving (Volunteering)
- Eyecare vouchers with help to purchase new glasses
- Online discount shopping via Perks at Work
- Cycle to Work scheme.
- Travel Season ticket loan
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as, Critical Illness Cover, Dental Insurance

**Are you someone who enjoys working on a people** **Who really loves a challenge? Has a real passion for getting results? If so,, we are waiting to hear from you**

Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. We’re purpose-led, passionate, and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

**Job no**:
498847

**Applications close**:
06 Jul 2023

**Interested?**: