Head of QA

**Why Airbox? ** You're more likely to love your work when that work has a purpose, when it's meaningful and when it's protecting lives. And, at Airbox Systems, it will. Here's why.

We are driven by passion and great people who share our enthusiasm for trying to make the world a better place, our friendly team includes individuals with backgrounds in military, aviation, and law enforcement. Our experience brings first-hand insight into frontline operations in the air and on the ground to enable cutting-edge concepts for improving the service that we deliver.

At Airbox, our values can be described as behavioral guidance. They are the principles and beliefs that provide a cohesive vision and define who we are as a business. In doing so, they define our organisation internally, and externally with our stakeholders and customers. In essence, they are our “true north” that help us to navigate our organisation through prosperous times as well as uncertain periods. Our company beliefs and values are embodied in our culture. Whilst we celebrate the diversity of the people we work with, there are certain values and attributes all of us share - whatever your background, these are the qualities we are looking for in the people we hire: Commitment, Positive Realism, Ethics, Accountability, Humanity, Quality, and Delight.

**What this role is about**:
**What you’ll do**:

- Day to day management of the QA function at Airbox.
- Managing and mentoring QA team members.
- Measuring and monitoring performance of the QA function.
- Set the overall guidance and expectations for team output, practices, and collaboration
- Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements
- Create a culture of diversity, equity, inclusion, and respect for the team members and ensures diverse representation

In addition, this is a hands-one role and the Head of QA will
- Support the triaging of defects and ensuring timely escalation to the correct department
- Track and coordinate regression defects, ensuring they go to the appropriate team for resolution
- Understand non-functional requirements and prepare ways to test these in addition to functional requirements
- Maintain awareness of different test types and phases, ensuring features are release ready
- Work with product managers and developers on testing new features and flows being released
- Write and execute test plans for customer projects
- Maintain and update a clean and tidy regression pack
- Support the roll-out of Automation at Airbox, sharing knowledge with the team
- Communicates comfortably with internal stakeholders and immediate team.
- Able to business partner with internal stakeholders and build relationships accordingly
- Develops long term and robust relationships both internally and externally.
- Openly shares views in a truthful and constructive way
- Actively listens to other people and uses their experience to understand, learn and grow.
- Takes ownership for seeing things through.
- Understands how their contributions affect the team, department and company
- Builds and maintains good relationships with their team department and across the company
- ISTQB qualified - minimum foundation level
- Previous experience as a QA Engineer, both with manual and automation experience
- Previous experience as a QA Manager/Head of QA - managing a QA function within a SaaS company.
- Experience testing multi-platform software and servers: Mobile/tablet Android, iOS, Web, PC with consideration of the convention of each platform
- Experience with test automation tools.
- Experience with API testing, familiar with tools such as Postman, K6 or Selenium Web Driver
- Strong knowledge of software QA methodologies, tools and processes
- Interested in continuous improvement initiatives with a methodical and analytical mindset
- Excellent organisation skills and attention to detail
- Articulate with excellent verbal and written communication skills
- Builds and maintains good relationships with their team department and across the company

**It’s a bonus if**:

- Experience working with K6 library
- Experience with tools such as Jira, TestRail and/or TFS DevOps

**What we offer**: We’re always looking for new ways to celebrate our people. You’ll be no different.
- The chance to work with a passionate team that’s working together everyday towards our shared big ambitious goal
- A dynamic, flexible and fun scale-up work environment with a highly talented team
- 26 days holiday per year, plus public holidays
- Private medical cover with Bupa for all our colleagues, as well as a Wellbeing Allowance each year
- Pension scheme, offering up to 6% matching contribution
- Up to 20 Nomad Working Days per annum
- Personal Development budget
- Electric Car Scheme
- Truly living our value of Delight; we run Company Socials including Christmas and Summer parties alongside activities and gifts t