Residential Assistant

5 days ago

Oxford Street, United Kingdom Sodexo Full time

*Please note this position is NIGHTSHIFT working 20:00-08:00 on a 4-on, 4-off basis*

The hours of work are any four nights of seven, on a rolling four-on-four-off basis. The rate of pay is £9.84 per hour, paid monthly, and this role is offered on a permanent basis.

We have a fantastic Bonus scheme in place meaning for EVERY hour worked you are paid an additional £1

As part of this role, you will work as part of a team that provides 24-hour cover at the Approved Premises (AP), including security and monitoring services.

You'll provide assistance and support to offenders in the AP that helps ensure they are less likely to reoffend, get recalled, or to breach of the conditions of their licence or Court Order.

**Role Responsibility**:

- You will be responsible for Monitoring CCTV and conducting hourly patrols of the premises, logging and escalating any issues, where required
- You will ensure residents are safe and in-house on time, and that the resident’s welfare is monitored and positively maintained, including carrying out various room/site checks, in line with site procedures
- You will assist in the supervision of residents and help to always maintain a positive, safe environment by roll modelling pro-social behaviours, and adhering to all site and Sodexo health and safety procedures
- You will embody Sodexo’s values of team, service, and customer spirit, as well as demonstrating an inclusive attitude towards all residents and colleagues, in everything you do
- You will ensure strict adherence to all policies, procedures, and site rules in all work-related activities, including the handling of the sensitive/confidential data
- You will ensure the ongoing smooth running of the AP, by providing a comprehensive handover to the dayshift workers
- Will be able to communicate effectively with residents and colleagues alike, and this will include excellent verbal and written communication skills; this will include when communicating with individuals who may present difficult or aggressive behaviour
- You will be comfortable working on your own initiative as well as part of a team, demonstrating strong interpersonal skills
- You will be comfortable using a computer and, with training, be capable of using the relevant IT systems in place within the AP
- You will operate, at all times, to the highest standards of confidentiality, honesty, and integrity
- Will hold an existing SIA Licence Holder (mandatory requirement)
- Will be over 21 years of age ((mandatory requirement, due to the nature of the environment we operate in)
- Willingness to participate in all required vetting for the role, including an enhanced DBS check (mandatory requirement)

**Package Description**:
Are you a SIA licensed, with a background in security? If so, we want to hear from you We are looking for experienced security personnel to join our world leading facilities management company. At Sodexo we offer unrivalled opportunities for development and progression and offer comprehensive training and support for all our roles. This is a permanent position with competitive pay rates.

We are looking for security personnel to work alongside National Probation Service (NPS) residential workers, within secure homes for ex-offenders who are on license from the prison service and are making the transition back into the community.

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