Senior HR Advisor

3 weeks ago

Ipswich, United Kingdom The DPO Centre Ltd Full time

**Job title** Senior HR Advisor

**Reporting to** Head of HR

**Job location** Hybrid - Ipswich/Homebased

**Employment status** Permanent, Full-time (37.5 hours per week)

**CANDIDATE PROFILE**

First and foremost, The DPO Centre is a service business. We look only to recruit proactive, motivated, enthusiastic, customer driven, commercially aware team players, who can clearly demonstrate a passion for what they do and therefore offer an ideal fit with our core values and culture.

To support our continued growth, we require a Senior HR Advisor to support the HR function in achieving the company’s strategy which is underpinned by our inclusive culture and strong core values. In your role, you will be operationally minded, build strong relationships with our leadership community to coach them, deliver and provide excellent Employee Relations, lead on the implementation of our policies, procedures, always ensuring best practice. You’ll lead and report on attendance and performance issues concerns, identifying trends and appropriate measures to ensure that we can support individuals as required get the best from our employees and maintain a positive and supportive work culture.

You will need to be fully CIPD qualified (level 5 or higher) with a minimum of three years’ experience in a similar role. As an HR professional you will be a team player with excellent written and non-verbal communication skills using absolute discretion when dealing with confidential information. You will have the ability to manage and prioritise tasks received from multiple sources.

This role is based in our Ipswich office, with a balance of hybrid working.

**DUTIES AND RESPONSIBILITIES**
- Responsible for all employee relations queries and procedures (including capability, investigations, disciplinary and grievances processes)
- Provide coaching and general support to the leadership community ensuring the right approach is taken when managing their respective teams
- Provide data-driven people solutions ensuring fairness and consistency across the board
- Develop, update and implement effective policies and procedures in line with changing legislations
- Monitor and report on key HR metrics such as turnover, retention and attendance rates, proactively raising issues with the relevant stakeholders to resolve them
- Manage the company’s Talent Management process, ensuring compliance with the various steps and monitor personal development outcomes
- Lead on administrative processes such as drafting new joiner paperwork (offer letters and employment contracts) and support the team deliver excellent onboarding experience to our new joiners and the administration of our company benefits
- Manage HR platforms and employee files to improve day-to-day operations of the function
- Build and maintain excellent stakeholder relationships, responding to any queries or problems that they have and manage their expectations
- Support the Head of HR with the review of current HR practices, researching and recommending new and improved processes including performance evaluation methods (e.g. Personal Development Plans, employee appraisal systems)
- Driving the business performance in relation to the organisation’s objectives through the management of engagement surveys, analysing employee feedback to implement improvements
- Support the Head of HR with all people-related projects such overseeing our inclusion initiatives
- Present HR updates at company events
- Other tasks as required depending on business needs

**Career progression**
- Management > Senior Management

**SKILLS AND EXPERIENCE**

**Education and experience**
- Fully qualified CIPD Level 5 or higher
- Minimum of 3 years’ experience as a Senior HR Advisor or equivalent
- Extensive knowledge of UK employment laws and best practice
- Great understanding of operational HR
- Excellent analytical and excel skills
- Excellent emotional intelligence and ability to exercise discretion at all times

**Personal**
- An enthusiastic team player with a ‘Can Do’ approach and resilient attitude
- Confident, outgoing and highly organised, with drive, initiative and enthusiasm
- A willingness to learn, work hard, contribute to the team and develop new skills

**Expereience**
- Ideally from a professional service-related environment.

**Required skills**
- Able to maintain confidentiality, whilst instilling trustworthiness
- Adaptability whilst staying calm in high pressure scenarios
- Able to demonstrate empathy whilst remaining objective
- Excellent IT skills: Full Microsoft Office suite
- Highly organised, structured and disciplined, with great attention to detail
- The ability to work under pressure and manage multiple active priorities
- Excellent written, verbal and non-verbal communication skills
- Commercial attitude to when balancing employee relations and business needs

**COMPENSATION & BENEFITS**
- £38,000 - £40,000 per annum, depending on experience.
- Pension scheme
- 25

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