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Security Scheduller/controller
4 months ago
Job Title**:Security Scheduler/Controller**
- **Monday - Sunday.**:
- **Fulltime, Permanent.**
Whilst experience of working in a security environment is preferred, full training will be provided.
**Requirements**:
- Experience in scheduling large employee groups using scheduling software, preferably in a security environment.
- Able to work in an unsupervised environment.
- Flexible working hours
- Excellent telephone manner and communication skills.
- Attention to detail and organised.
- Ability to use own initiative to manage time effectively.
- Proficient in Microsoft Outlook, Word, and Excel.
- Ability to handle busy switchboard.
- Able to manage multiple priorities with flexibility and enthusiasm.
- Work effectively and professionally with staff of all levels.
- Able to work effectively and efficiently under tight deadlines.
- Strong problem-solving skills.
- Have a pro-active, can-do attitude.
- Additional duties may vary depending on the business needs.
**As a Scheduler, you will**:
- Support the field operations team in delivering the overall service provision. (i.e., If you are finding difficulties in covering certain site, please ring the relevant operations manager)
- Assist with coordinating the workforce scheduling up to 700 field-based employees.
- Liaise with the control room operators to communicate schedules to all employees.
- Respond to telephone enquiries for schedule changes and updates.
- Prepare manpower availability records as required.
- Prepare reports using database information.
- To monitor CCTV Cameras and respond to incidents, always maintaining vigilance.
- Communicate / speak to customers, providing excellent customer service.
- To ensure that any anti-social behaviour/ incident is dealt with in an effective and timely manner and reported to the correct authorities (Police, etc.).
- To prepare and produce incident reports when required.
Keep note and log access control management system and book guards in on site (confirm shifts, etc).
**What can we offer you?**
- Generous staff discount scheme
- Unique Pay Scheme
- 28 days holiday (inc. Bank holidays)
- Promotion path and career development.
**Why Brooknight?**
Brooknight Security is a privately owned company providing a range of security services to corporate customers, the logistics and distribution sector and retailers. With a nationwide presence, we are an established company for more than 28 years and we have provided services to a diverse range of customers. Our growth and success have been based on providing a first-class service while retaining values that are vital to building excellent customer relationships. We focus on trust, integrity, and a desire to deliver an exceptional service.
**Job Types**: Full-time, Permanent
**Salary**: £10.50 per hour
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Milton Keynes, Buckinghamshire: reliably commute or plan to relocate before starting work (required)
**Experience**:
- security: 1 year (preferred)
Licence/Certification:
- SIA (preferred)
Work Location: One location
