Repairs Planner/administrator

Repairs Planner/Administrator

£25,000 per annum

Permanent

**Role**

We have an opportunity for a Administrator to join our Maintenance team in Maldon. The primary responsibility of this role is to carry out day-to-day administrative duties and provide on going support for the team.

**Key Responsibilities**
- Answering calls to tenants in relation to repair works and dealing with queries in an effective manner.
- Using company systems to process orders adequately in order to invoice clients
- Updating the system with all interactions with residents
- Processing supervisory or trade reports to determine action required to resolve repairs
- Resolution of minor complaints at call level
- Maintain logs and monitor variation request.
- Answering payment queries of both sub contract and client.
- Working with Supervisors and trades people to organise and schedule work
- Ordering equipment needed for the operatives job
- Keeping all activity logged and up-to-date in an accurate manner.
- Liaising with staff at customer sites keeping them up-to-date with progress information.
- Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance.

**Requirements**:

- Previous experience in an administrator role (Desirable)
- Excellent communication skills both verbal and written.
- Ability to prioritize and meet tight deadlines.

**Other Key Information**
- Working hours 8am-5pm Monday-Friday

**Salary**: £25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: RPA-M