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Client Sales Advisor

4 months ago

Winchester, United Kingdom Active Staff Full time

**Client Sales Advisor**

**Winchester**

**£25000 - £30000 depending on experience**

**Permanent position**

**Monday to Friday 8.40am to 5.30pm**

**Every other Saturday 8.40am to 12 noon**

**Are you a driven sales advisor?**

**Do you have experience in insurance ?**

**Are you a team player with a can do attitude?**

We are working with our Winchester based client who are seeking a driven sales advisor with experience of dealing with Motor insurance, to join their team. You will be dealing with customers face to face and over the telephone. You will need to be a teamplayer who is used to handling high volumes of car and van insurance and other products including home and travel insurance. Dealing with enquiries and generally providing a **Can-Do** Attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies and you will need to be used to working in such a fast pace.

**Main Duties and Responsibilities**:

- Selling, advising and arranging personal lines insurance.
- Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player.
- Understanding client's needs and requirements and working to impress them with knowledge and helpful attitude.
- Providing client service in line with company policies and internal compliance.
- Understanding the scope of products we deal with representing over 30 different Insurers
- Being a point of contact for client's needs and dealing with these requirements to successful outcomes.
- To maintain a good level of personal smartness and presentation.
- To actively follow company policies & comply with Data protection
- Contacting clients for required information, payment and supporting documents to fulfill validation requirements
- Completing accurate records and computer files, diaries, journals and to the extent others can follow notes and history
- To attend staff meetings and training as required.
- Following instructions from managers and attending to jobs required

**Essential Skills**:
Good standard of education

Good proven sales skills

Good oral and written communication skills.

Have patience, politeness and maintain professionalism working in a busy environment.

Ability to multi-task and prioritise

Ability to communicate with both clients and colleagues at all levels of seniority.

Liaise effectively with other internal departments and external insurers.

Confidence to deal with difficult situations and to know when appropriate, seek guidance from managers

Good team working skills and ability to work with mínimal supervision.

Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)

Computers skills - Word Excel

Understanding the Data Protection Act.

Be able to empathise and show a caring attitude.

**Desirable**:
Previous experience in the Car Insurance sector.

Previous experience in Banking, Retail

Understanding of cars.

Call centre experience

Ability to problem solve

Good understanding of Maths and percentages