Pharmacy Counter Assistant

9 months ago


Gateshead, United Kingdom QE Facilities Full time

Work as part of the pharmacy team to deliver a professional, high quality, patient focused service from the QE Facilities Out-Patient Pharmacy. Be qualified and demonstrate competency when providing advice to the public and in making appropriate recommendations when selling Over the Counter medicines. Ensure a high level of patient confidentiality as all times Understand the legal and professional obligations required on the counter of a GPhC registered Pharmacy. Undertake and support the development of the Pharmacy counter duties as described in the Pharmacy Standard Operating Procedures (SOP).

Undertake appropriate training and demonstrate competency in the use of the counter cash drawer and processing cash and card payments. Undertake appropriate training and demonstrate competency in the use of the ASCRIBE Pharmacy Support System for ordering Pharmacy counter lines. Participate in the required stock taking procedures and report any stock discrepancies to the appropriate person. Maintain and develop personal knowledge and skills Maintain a clean and tidy environment in line with a safer care Pharmacy policy.

Be aware of the QEF Pharmacy Key Performance Indicator (KPI) targets and current results. Achieve objectives agreed at appraisal/individual performance review with line manager. Work with line manager to identify individual training needs and establish a Personal Development Plan.



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