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Breast Service Navigator

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Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

The Breast Service Navigator post is a pivotal role within the Breast Unit. The post holder will be expected to work directly with the clinical teams, patients, and their carers to assist in the in the coordinating of the surveillance and family history pathways.

The post holder will be require to appropriately navigate these specific services within Breast to maximise the delivery of information and streamline the pathway
- Deputise for Clinic Coordinator covering all aspects of the role.
- Tracking all surveillance mammograms
- Tracking all Family History
- Tracking all Remote Monitoring patients
- Managing unappointed and unoutcomed patients ensuring correct pathways are maintained
- Managing/ populating spreadsheet with reporting data and presenting when necessary
- Supporting the management of 2WW choose and book appointments.
- Liaise with the Advance Nurse Practitioners in managing the Tattoo Clinics
- Liaise with the Advance Nurse Practitioners in managing the Genetic Referrals
- Liaising with patients face to face, telephone and SMS
- Dealing with patient complaints
- Management of clinic changes
- Providing support/training to the rest of the Admin team
- Ensuring relevant correspondence is communicated with GP Surgeries

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

**Our Excellence Values**: Compassion,Respect, Integrity,Courage,Accountable

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.