Taxi Controller

2 months ago


Livingston, United Kingdom Smart Cabs Full time

**Title**: Day Shift Taxi Controller

**Location**: Livingston

**Company**: Smart Cabs

**Job Type**: Full-Time & Part-Time

**Salary**: dependent on experience

**About Us**:
Smart Cabs is a leading taxi service provider in **taxi operations**, dedicated to offering efficient, reliable, and friendly transportation solutions to our community. We pride ourselves on our commitment to customer satisfaction and our team of professional drivers and staff.

**Responsibilities**:

- Efficiently allocate and dispatch taxis to meet customer demands.
- Coordinate with drivers to ensure timely pick-ups and drop-offs.
- Monitor and manage the fleet's schedule and availability.
- Address and resolve any issues or complaints promptly.
- Maintain accurate records of bookings, dispatches, and driver details.

**Requirements**:

- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong organizational and problem-solving skills.
- Proficiency in using computer and dispatch software.
- Previous experience in a dispatch or customer service role is preferred.

**Benefits**:

- Competitive salary with performance bonuses.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.

**How to Apply**:
**Job Types**: Full-time, Part-time

**Salary**: £400.00-£600.00 per week

**Benefits**:

- Casual dress
- Company car
- On-site parking

Schedule:

- Day shift
- Night shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Driving: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

**Location**:

- Livingston (preferred)

Ability to Commute:

- Livingston (required)

Ability to Relocate:

- Livingston: Relocate before starting work (preferred)

Work Location: In person