Taxi Controller
2 months ago
**Title**: Day Shift Taxi Controller
**Location**: Livingston
**Company**: Smart Cabs
**Job Type**: Full-Time & Part-Time
**Salary**: dependent on experience
**About Us**:
Smart Cabs is a leading taxi service provider in **taxi operations**, dedicated to offering efficient, reliable, and friendly transportation solutions to our community. We pride ourselves on our commitment to customer satisfaction and our team of professional drivers and staff.
**Responsibilities**:
- Efficiently allocate and dispatch taxis to meet customer demands.
- Coordinate with drivers to ensure timely pick-ups and drop-offs.
- Monitor and manage the fleet's schedule and availability.
- Address and resolve any issues or complaints promptly.
- Maintain accurate records of bookings, dispatches, and driver details.
**Requirements**:
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong organizational and problem-solving skills.
- Proficiency in using computer and dispatch software.
- Previous experience in a dispatch or customer service role is preferred.
**Benefits**:
- Competitive salary with performance bonuses.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
**How to Apply**:
**Job Types**: Full-time, Part-time
**Salary**: £400.00-£600.00 per week
**Benefits**:
- Casual dress
- Company car
- On-site parking
Schedule:
- Day shift
- Night shift
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Driving: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
**Location**:
- Livingston (preferred)
Ability to Commute:
- Livingston (required)
Ability to Relocate:
- Livingston: Relocate before starting work (preferred)
Work Location: In person