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Operations Administrator

3 months ago

Stone, United Kingdom Safer Hand Solutions Ltd Full time

**Operations Administrator**

**Stone, Staffordshire**

**Fulltime**

**Salary starting at £22k (DOE)**

**Open to varied levels of experience - Desk to managerial**

Freight experience with next level customer service skills? Wanting to find a company that mirrors your work ethic and passions and will give back what you put in? Sounds just like you?... then I _really_ would love to chat

My client is a fast-growing, forward-thinking distribution service provider who is fervent about delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, offering exciting learning and progression opportunities they are looking forward to welcoming someone new to the Team.

**Role**:
As the Operations Administrator you will play an integral part in supporting the creation and management of client jobs both import and export, including supporting with administration and handling of customer service calls.

You will also be required to:

- Secure shipping and transport bookings and ensure you follow up with booking confirmations.
- Generate quotes and input costs into the management system.
- Research and source transport options (including appropriate vessel/shipping container options) dictated by the customers’ needs.
- Accurate data entry, including shipping instructions etc.
- Keep costing databases up to date.
- Liaise, and keep clients up to date with shipping times and relevant updates.
- Collaborate with the Team and Managers to resolve any issues that arise.
- Identify and offer innovative ideas to improve processes etc.

**Requirements**:
As the Operations Administrator you will have at least 1 years’ freight/distribution experience within a similar position or with a good knowledge of job management, as well as:

- Excellent administration skills, including a high level of accuracy, attention to detail and efficient prioritisation.
- Outstanding communication skills and assertiveness when making decisions.

**Additional Information**:

- Excellent pension scheme.
- Onsite Parking.
- Quarterly one to ones.
- Option to partake in company shares scheme.
- Great scope for development and progression.
- Promote from within approach.
- Engage in CSR activities.
- Regular incentives.

**Salary**: £20,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location