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Gas Area Manager

4 months ago

Havant, United Kingdom The Hyde Group Full time

**Gas Area Manager**

**Covering the West - PO, BN & SO Postcodes**

**£44,500 per annum**

Hyde are recruiting for a Gas Area Manager

Hyde is one of the UK’s leading Housing Associations. Property Services at Hyde is responsible for ensuring that we provide all customers with a safe and decent home. As a Gas Area Manager, you will oversee and manage the gas service and repair team ensuringa customer focused approach and a right first-time repairs service in line with agreed budgets and performance measures.

**Key Responsibilities of a Gas Area Manager**:

- Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RFT and repairs priorities, are achieved and that works orders are closed within agreed timescales.
- Manage trades operatives to ensure right first-time completion of jobs and that all health and safety is complied with to safeguard our staff and the public.
- Ensure that works allocation is monitored to ensure full use of time is achieved.
- Monitor budgets ensuring repair jobs are correctly raised and allocated to the correct budget codes to ensure correct capitalisation of works.
- Build effective stakeholder relations and attend meetings with service providers and residents and internal stakeholders as and when required.
- Undertake contract management including relevant risk assessments, health and safety and budget monitoring Manage the void process ensuring a fast turnaround of stock.
- Provide training and any required support tools in order to coach and equip individuals with appropriate business knowledge and skills.

**Essential Skills and Experience**
- Previous experience as a Domestic Gas Engineer wanting to progress on to Supervisor
- Great Customer Service Skills
- Essential Qualifications: CCN1 CKR1 CENWAT

**Benefits**
- 39 hours per week (Monday to Friday), 26 days holiday
- PDA provided
- Fuel card
- Company van
- Uniform provided
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package
- Sick Pay

Diversity and Inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatestideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we’re committed to cultivating an inclusive workplace which reflects our customer profile where everyone is proud to be unique.