Head of Visual Merchandising

6 months ago


London, United Kingdom Selfridges Full time

**Role Responsibility**:
Selfridges is a brand driven by our vision to reinvent retail. Known as an extraordinary experience that is multi-format, driven by creativity and with our customer at the heart, we are a creative playground that is revealed through curated product, experimental expression and dynamic collisions that release something new. The Head Of Visual Merchandising is a crucial role in achieving this vision, and positioning our brand through bold creative expressions, cutting-edge solutions and impeccable visual merchandising and presentation standards.

The role oversees the in-store VM team in our iconic Oxford St flagship store and provides support and guidance to our regional stores in Manchester and Birmingham. It is a strategic role requiring long-term planning; responding to business and market needs while always pushing the boundaries of the art of retail. It is also a managerial role, requiring the support and development of a world-class VM team, while maximising efficiencies in all areas.

As Head of Visual Merchandising, you will - Manage a significant budget while maximising efficiency and creative impact.
- Push sustainable practices and improve sustainable solutions.
- Drive the taste level and ‘wow factor’ across the store in relation to styling direction and creative installations.
- Elevate visual merchandising standards to world-class level.
- Understand the customer journey and ensure the store is easy to navigate, while providing moments of discovery and delight.
- Create and ensure a cohesive shopping experience for our customers by understanding

and ensuring correct product and brand adjacencies, as well as fixturing layout, in line with store vision
- Be adept in presenting creative plans to Fashion and Lifestyle Director, Executive Creative Director and wider Executive Team.
- Be a collaborative and inspiring leader, unlocking creative potential in your team.
- Understand the Selfridges brand principles and guide your team in responding to these principles accordingly.
- Respond to Creative Direction briefs with practical yet creatively brilliant solutions that are on

brand, on budget and within required timelines.
- Ensure your team is fully compliant at all times with trading standards legislation, health & safety legislation and security standards.
- At least 10 years experience in Visual Merchandising or related field.
- Proven track record in building highly efficient and capable teams.
- Proven experience in balancing commercial focus with creative integrity.
- Extensive experience in directing teams and developing creative projects on time and to budget.

Personal Attributes/ Behavioural Skills
- Collaborative and inspiring leader
- Solutions focused
- Ability to build positive relationships and influence with a wide variety of stakeholders
- Confident presence who is comfortable voicing opinions and persuading others at a

senior level
- Organised and efficient with good communication skills
- Driven by creativity

Qualifications/ Training
- Degree level qualification in the arts or related creative field.

**About the Company**:
**Rewards and benefits**

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
- Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
- Generous annual leave that increases with length of service
- Up to five paid volunteering days - from beach cleans to co-ordinating food and clothing donations
- Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
- Defined pension contribution scheme
- Generous bonus and/or commission scheme
- Enviable team member discount including sale previews and double discount days
- Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
- Subsidised gym memberships
- Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
- Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
- Access to a wide range of training programmes to help your career development

Read on to find out how you can play your part in Reinventing Retail

**Everyone is welcome**

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or d



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