Receptionist

5 months ago

Wolverhampton, United Kingdom OSB Group Full time

About the team:
We are looking for a Receptionist to come and join us You will be based at our offices in Wolverhampton and report into the Office Manager. We are looking for individuals

About Us:
The OSB Group is a leading specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

What you will be doing:
In this role, you will have the opportunity to deliver a first class reception service and ensure that front of house is maintained to a professional level.

This is a varied role; every day is different. You will be joining a strong, well-established team and we encourage you to show your initiative, giving you the autonomy to make the right decisions to do what you think is right. This is not a sitting at a desk all day role; you will be walking between buildings and be visible to the rest of the business when checking offices to ensure the best standards are being maintained.

Your responsibilities will include:

- Being the first point of contact for all internal and external customers entering the offices
- Working as part of the Property Services team to provide administrative support, complete tasks and assist with compliance reporting
- Supporting Facilities Management by logging any issues/repairs
- Being aware of Security and Health & Safety issues and the processes to report issues in a timely manner
- Liaison with external suppliers to ensure all essential provisions are maintained in all buildings.

Flexibility is key in this role to cover our office opening hours between 8am to 5pm.

In return for your commitment:
We offer a base salary dependent on experience of between £20,000 - £21,000 and a competitive benefits package including:

- Discretionary annual bonus opportunity of up to 12.5%
- 28 days annual leave plus bank holidays
- Contributory pension (8% employer 5% employee)
- Life Assurance (4x salary) plus Group Income Protection
- Access to Private Medical Insurance and Medical Cash Plan
- Maternity & Adoption Leave - Occupational Maternity/Adoption Pay provided at 100% of salary for the first 13 weeks and at 50% of salary for the next 13 week period.
- Paternity Leave - 4 weeks of paid leave to be taken within 8 weeks of childbirth.
- Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

Could you be the one?:
We are looking for talented individuals who have the experience and knowledge set out below:

- Previous work experience in a Reception or customer facing based role
- Strong knowledge of Microsoft packages - Word, Excel, and Outlook
- Ideally, you will hold a First Aid and/or Fire Marshal qualification, if not you will be trained

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

What to do next:
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.

Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.

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