Dispensary Lead

To ensure that all medicines and appliances dispensed are checked against the prescription To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient To ensure that all monies received or handled on behalf of the practice are appropriately stored and a record kept of all financial transactions To endorse all prescription forms as appropriate, collate and forward the forms monthly to the PPA for processing and reimbursement To plan and manage holidays and other absences of the dispensary team To liaise with patients who have enquiries or concerns in person or by telephone To promptly forward all invoices annotated as necessary to the finance officer according to practice policy To notify the authorising doctor of any FP10 returns/feedback from the PPA so that appropriate remedial action may be taken To operate efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage, including treatment room supplies and dispensary consumables Management of CD drug balances and checks To ensure that prescribed items for home delivery are prepared in good time To take prompt action in response to any drug alert bulletins that are received To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order To review Dispensary SOPs on an annual basis and ensure they reflect the current working procedures Participate in annual CD inspections ensuring all paperwork is completed appropriately Undertake an annual audit in line with DSQS requirements To undertake any necessary work as requested, required and as appropriate to maintain a high standard and efficient dispensing service Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.