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Expert Coordinator

5 months ago

Manchester, United Kingdom Ardent Support Full time

Ardent Support is a growing company that provides outsourced PA / administration support to specialist Doctors. We are seeking an experienced PA/Secretary to provide support to several Medical Experts on a daily basis.

We are looking for an enthusiastic, service-driven individual with excellent communication skills and computer skills to join this growing team.

**What's on Offer**:

- Monday - Friday, 37.5 hours. No weekend or evening shifts. (Regular working hours are 9-5 but we can offer flexibility)
- Casual dress
- Health Shield Cash Plan (following successful passing of probation).
- Annual Christmas Party and several work events throughout the year.
- Free Parking

**About Us**:
Ardent Support provides end-to-end administration and support services to medical consultants who have private expert witness practices.

We are looking for an enthusiastic service-driven individual with excellent communication and computer skills to join our dynamic and growing team.

Your role will be to support our consultant members with managing their private expert-witness practice.

The key quality is having strong attention to detail and a want to achieve the highest standards in your day-to-day work.

**Duties and responsibilities: What Will I Be Doing?**
- Provision of an efficient and timely secretarial service to assigned consultants and any other associated teams
- Managing enquiry and case flow using our CRM software
- Ensuring the accurate logging, acknowledgement and allocation of cases and records
- Managing your Consultant's diaries.
- Arranging Appointments / Booking travel and rooms.
- Proof reading of medical letters and reports. (no typing)
- Speaking with Solicitors and Instructing parties
- Providing other general administration office support functions.
- Working with your PA colleagues to support each other during holiday periods and busy periods.
- Typing is **not **a required skill.

**What Skills Do I Need?**
- Recent PA/administration experience
- A solid work history
- CRM experience would be ideal, in particular Salesforce
- A high level of organisation, accuracy and attention to detail
- Good analytical skills, and able to work methodically and accurately
- Clear verbal and written communication skills
- Computer literate and proficient in use of all main Microsoft Programs
- Ability to analyse and run reports (Excel and CRM based) (ideal not essential)
- Marketing experience (ideal not essential)

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Employee discount
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Application question(s):

- In what area of Manchester are you located, and how will you travel to our M8 4JY office location daily?

**Experience**:

- Admin/Secretarial: 2 years (preferred)

Work Location: In person