Loss Recovery Supervisor

To perform general administrative tasks in line with internal practices and business objectives in addition to supervising responsibilities to the LR team. To also provide defined task co-ordination and practical support to Litigators within the LR team whilst managing their own caseload.

Supervisory responsibility
- To continuously monitor and review the operational capacity and performance of the team(s) with a view to proactively highlighting any concerns, propose change and provide solutions.
- To monitor and review training needs within the team(s) and assist in the preparation, sourcing and/or delivery of training as appropriate.
- Work with the team to problem solve and lead on more complex claims
- To report back to line management on any problem areas, offering ideas and suggestions for improvement
- To oversee and ensure appropriate post checking measures for both incoming and outgoing correspondence.
- To prepare, monitor and account for performance reports as required.
- To monitor and undertake file allocation processes as required.
- **Loss Recovery**_
- To pro-actively and effectively manage a caseload; ensuring exemplary file management at all times and in accordance with prescribed Service Level Agreements.
- To work as part of a team to answer incoming calls and provide cover for other team members as required.
- To litigate effectively in accordance with internal processes and procedures.
- To provide legal advice and assistance to clients in line with their best interests and within the relevant sphere of expertise.
- To seek authority in line with defined authority levels for all necessary key stages of case management.
- To achieve individually defined targets and contribute to team and operational objectives.
- To ensure accuracy of all external communications at all times; ensuring guidance is sought as and when appropriate.
- To attend and communicate with clients, courts and barristers as required.
- To ensure a current, working knowledge and comprehensive understanding of the CPR and areas of practice at all times.
- To undertake any training necessary to perform the role effectively.

**Job Types**: Full-time, Permanent

**Salary**: From £22,500.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person