Health Care Support Worker

6 months ago

Wirral, United Kingdom Claire House Full time

Dimensions and Limits of Authority To work under supervision ensuring practice is in line with Claire House policy and procedures To refer to assigned nurse for advice/ guidance during a shift Qualification and Skills Level Professional background NVQ Level 2/3 or equivalent Experience of palliative/complex care needs MAIN DUTIES AND RESPONSIBILITIES Responsibility for Staff To act as a positive role model. Demonstrating CH Values and Behaviours To participate in the orientation of new staff, students and volunteers Responsibility for Patient Care Working in partnership with parents/carers to implement the agreed planned care needs for children and young people in line with Claire House best practice guidelines To implement and evaluate the child/ young persons individual care plan within their scope of clinical competence, recognising when to refer to the childs allocated nurse To maintain confidentiality, upholding an individuals right to privacy, dignity and respect To recognise and implement diverse ways of communication, understanding the need for sensitivity in addressing cultural wishes when caring for people to ensure that their needs, priorities and preferences are always valued and taken into account To maintain accurate, contemporaneous records that reflect the highest possible data quality standards, ensuring service user and their familys confidentiality in line with General Data Protection Regulation (GDPR) & Claire House policies, procedures and guidelines. Paying the highest regard for the principles of confidentiality and the importance of consent/best interests. All information must be handled legally, securely, efficiently and effectively To share responsibility within the Hospice in order to maintain a safe but homely environment taking into account health and safety, including infection control and risk assessments To work alongside, and participate in the induction of new care team members To be competent for the safe administration of medicines on a shift basis ensuring medicine management policies and procedures are adhered to To adapt the delivery of care according to the physical, emotional and environmental demands To be aware and working to Safeguarding and Prevention of At Risk Adults policies and procedures To comply with moving and handling policies and procedures To provide early bereavement care and support, working in partnership with the butterfly coordinators and/or Family Support Team To take responsibility for maintaining the cleanliness of the child/young persons bedroom whilst occupied.

For cleaning and removal of clinical/hospice equipment once that room is vacated To assist in the smooth running of the laundry and kitchen services in the absence of designated staff To assist in hydrotherapy sessions (once trained) including being pool side in case of emergency To be able to undertake the mental, physical and emotional demands of the role, whilst at the same time taking care to safeguard their own health and safety as well as fellow care team members, children, young people and their family Responsibility for Clinical Governance and Quality To participate in quality measures for the delivery of care to maintain high standards through best practice To identify ways of continued quality improvement, using reflective practice To occasionally participate in audit /surveys to enhance the delivery of care To liaise with the senior registered professional in significant event analysis To actively complete clinical incident documentation in accordance with no blame and whistle-blowing policy To adhere and comply with all Hospice policies and procedures Responsibility for Clinical Leadership and Practice Development To ensure annual mandatory training is up to date To take responsibility for maintaining his/her own professional development. Meeting with senior registered professional for regular appraisals, identifying and agreeing personal targets To maintain clinical core/ extended competencies on an annual basis To be competent in Claire Houses core clinical competencies and work towards extending such clinical skills To ensure the economical and appropriate use of all resources within the Hospice To be responsible for the safe use, storage and maintenance of equipment/technical apparatus To maintain appropriate client records ensuring they are stored securely and confidentially in line with GDPR To attend and participate in Hospice meetings To report and record all accidents and incidents in line with Hospice procedure safe guarding the welfare and safety of all staff during working hours with regard to the Health and Safety at Work Act To be fully involved in the process of preventing and controlling infections To maintain confidentiality in all aspects of the role, especially information regarding children/young people and their families To participate in special interest groups throughout the Hospice to meet the holistic needs of children/young people and their family

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