Receptionist (Part-time)
2 days ago
**About the Role**:
- Claremont Clinic are recruiting a part-time receptionist to work 21.5 hours per week: Monday & Friday 8.00am -12.00pm, Tuesday & Wednesday 8.00am -12.30pm & Thursdays 8.30am-12pm.
There’s more to our Receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
Main Purpose of the job: To ensure the smooth running of the reception desk in a professional and organized manner. To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of your practice team and to provide a high standard of customer services at all times. The post holder to cover all annual leave and staff sickness which will include moving shift patterns to accommodate this.
Please see the attached job spec for full details.
- Ideally previous medical / healthcare receptionist experience
- You will have excellent communication skills with a clear and polite telephone manner.
- You will work in a polite, confidential and discreet manner, respecting patients at all times.
- You will have experience of working with the general public, being sensitive and empathic in distressing situations.
- You will be confident to work as part of a team and be able to think on your feet independently.
- Strong IT and administration skills.
Some flexibility is required as you will sometimes need to work additional/alternative hours to cover for colleagues.
**About Us**:
- Claremont Clinic provide primary care for Forest Gate and surrounding areas.
**Disclosure and Barring Service Check
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