Crematorium Administrator

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care.

We are currently looking to recruit a dedicated individual to join the team as an Administrator for a 18 month FTC at Grenoside Crematorium.

Led by our Business Leader, Amy Groves, the team are dedicated to providing the highest standards of service to all our clients; making sure they have the best possible support through, what can be, the hardest moments of their lives.

This is a part time position working 22.98 hours per week.

**Interested in becoming part of our family...? Let's take a look at the day-to-day duties...**

As Administrators, they ensure that all administration relating to the Crematorium & the cemetery are accurately completed in a timely manner. They will also:

- Inputting the cremation and burial paperwork and other records onto our bespoke online/computer system to comply with Industry regulations
- Maintaining confidentiality when processing legal burial and cremation documents
- Update the memorial ledgers and archives
- Liaise with Funeral Directors, Ministers and families/clients ensuring that any specific requests are inputted in the database regarding services that are carried out
- Assist with memorial appointments
- Prepare banking, and client invoices, collate petty cash returns and support with credit control duties

**What do we look for?**
- Previous administration or customer service experience is essential
- High attention to detail is essential
- Ability to successfully multitask and meet multiple deadlines
- Computer literate in addition to experience using Microsoft packages (Outlook, Word, and Excel)
- Presentable at all times, acting with professional conduct and showing empathy

**What do you get?**
- Annual salary of **£14,279.77** per annum
- 22 days holiday + bank holidays (this increases to 25 days over years of service)
- Pension Scheme
- Life Assurance X2 annual salary
- Sickness scheme eligibility after 12 months
- Company discounts (i.e. free eye tests etc.)
- Access to our learning & development schemes internally

**What are the next steps?**

**Learning & Development**

Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Apprenticeships**

From HR Administration to MBA level qualifications, our Learning and Development team provides professional development opportunities at all levels across our organisation.

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.