Fleet Administrator

4 months ago

Birmingham, United Kingdom Holman Full time

Here at Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That is why we are listening; open to learning new things - about each other and ourselves. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way

We have an exciting opportunity that has arisen for a Fleet Control Advisor to join our growing Operations Team here at Holman UK. The roles are based in our Birmingham office, near the NEC so please bear this in mind when applying. They will be permanent opportunities and the salary for these roles will be £25,000 to start with and after 6 months of passing probation it will increase to £26,000.

Key Responsibilities will include:

- Declare vehicles SORN at the client’s request, updating HOLMAN systems to track SORN vehicles
- Manage incoming V5C documents, escalating any missing documents to relevant points of contact
- Post documents via predetermined postal methods, recording tracking number and costs as required
- Scan, tag (to vehicle records) and file documentation including V5C’s, plating certificates, fine documentation etc
- Administration of fuel card processes for clients as per agreed parameters
- Administration of fines processes for clients, including appeals where required, as per agreed parameters
- Adding and removing vehicles from client MID accounts, auditing these as per agreed frequency
- Administration of VE103B forms and associated documents to support foreign travel
- Administration of parking permits
- Administration of CAZ payments
- Adding and removing vehicles from client parking and toll accounts, auditing these as per agreed frequency
- Administration of cherished plate retention and assignment processes
- Administration of replacement plating certificate processes
- Manage the Fines & Taxation credit card transaction reconciliation, initiating write off requests as required

What are we looking for?
- Experience of working within a similar role
- Experience of working within a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations
- Comfortable working to targets and deadlines
- Experience in the motor industry is desirable, but not essential

What’s in it for you?
- 25 days annual holiday entitlement (+ 8 bank holidays)
- Floating Day Holiday in lieu of Birthday
- Group Personal Pension Plan
- Death in Service insurance cover
- Critical illness insurance cover
- Free parking
- Health cash plan
- Partners In Excellence rewards - Partner of the Quarter, Partner of the Year, Bonus
- Free Breakdown cover (eligible employees - service related)
- Long Service Awards, Support for further education / employee development.
- You must have the right to remain and work in the UK.
- Please also be aware we do not provide sponsorship for any of our positions advertised.

We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.

Holman is a global automotive leader that serves both commercial and consumer clients _The Holman Way_ by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously _Driving What’s Right_.

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 3 years (preferred)
- Fleet: 2 years (required)
- Administrative experience: 3 years (required)

Work Location: In person

Reference ID: Fleet Administrator

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