Technical Support Engineer
2 days ago
Technical Support Engineer - 2nd / 3rd Line required for my client based in Wokingham for a permanent role, salary £35-40K + Benefits.
This is a fully on site role
My client are seeking a versatile 2nd / 3rd Line Engineer to join their team.
You will work alongside the IT Manager, providing escalated support for a mixture of internal users and external customers where required.
You will have a broad skillset, encompassing as much as the following as possible:
- Manage and troubleshoot Windows Servers, Active Directory, DNS, DHCP, Group Policy Objects etc
- MS Office 365 Administration, including Teams, SharePoint, OneDrive etc
- PowerShell experience in management and scripting
- MS Azure Cloud and Intune/Autopilot management
- Support for desktop platforms including Windows 7,8 and 10 and MAC Operating Systems
- Experience in troubleshooting software and hardware faults
- Anti-virus solutions
- VOIP Technologies
- Remote Support - VPN, Windows Remote Desktop
- Networking - Working knowledge of networking and routing, Firewalls, DNS, DHCP
- A working knowledge of virtualization Hyper-V / VMWare
- Capability to analyse, isolate and solve network connectivity and performance issues.
- Experience with creating and maintaining IT support documentation.
- Racking and cabling experience.
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