Customer Assistant

3 weeks ago


Edinburgh, United Kingdom M&S Full time

**Summary**

Customer Assistant - Foods - Straiton

Fixed Term Position

Proposed/Example Work Pattern
- Week 1

Sunday 0600-1000

Monday 0500-0900

Tuesday 0600-1000

Friday0600-1000

Age Restriction 18
- Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional payment.

All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.
**All the details**

**Customer Assistant - Foods - Straiton**

**Fixed Term Position
**Proposed/Example Work Pattern -**

**Week 1**

Sunday 0600-1000

Monday 0500-0900

Tuesday 0600-1000

Friday0600-1000

**Age Restriction 18**
- Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional payment.

**All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.**

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


  • Customer Assistant

    1 month ago


    Edinburgh, United Kingdom Communications and Solutions Partners Group Full time

    As a Customer Assistant, you will be the face of our company, assisting customers with their inquiries, making product recommendations, and ensuring a positive shopping experience. **Duties**: - Assist customers in finding products and making purchasing decisions - Upselling and cross-selling to maximize sales opportunities - Addressing customer inquiries...

  • Customer Assistant

    4 weeks ago


    Edinburgh, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly organized and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service to our customers and ensuring their needs are met. **Duties**: - Assist customers with inquiries, product selection, and purchases - Provide information about...

  • Customer Assistant

    6 days ago


    Edinburgh, United Kingdom CSP U.K. LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is a multilingual role. If you have excellent communication skills, a passion for sales, and enjoy working in a fast-paced environment, we would love to hear from...

  • Customer Assistant

    4 weeks ago


    Edinburgh, United Kingdom Global Wave Innovations Full time

    We are seeking a highly organized and customer-oriented individual to join our team as a Customer Assistant. In this role, you will be responsible for providing exceptional service to our customers and assisting them with their needs. **Duties**: - Greet and assist customers in a friendly and professional manner - Answer customer inquiries and provide...

  • Customer Assistant

    1 month ago


    Edinburgh, United Kingdom THE CLOUT AGENT LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for assisting customers with their inquiries, promoting products or services, and ensuring customer satisfaction. **Duties**: - Sell products or services to...

  • Customer Assistant

    1 month ago


    Edinburgh, United Kingdom ENVISION AGENCY LTD Full time

    **Customer Assistant** **Responsibilities**: - Assist customers with inquiries, concerns, and requests in a friendly and professional manner - Provide excellent customer service by addressing customer needs and resolving issues promptly - Sell products and services to customers based on their needs and preferences - Communicate effectively with customers...

  • Customer Assistant

    4 days ago


    Edinburgh, United Kingdom MPC Resourcing Ltd Full time

    Job Description: We are seeking a motivated and organized Customer Liaison Assistant to join our team. The ideal candidate will have experience in housing or letting agencies, or a strong background in administrative roles. This position involves direct interaction with clients, handling inquiries, and ensuring a seamless customer experience.Key...

  • Customer Assistant

    1 month ago


    Edinburgh, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Service & Safety Assistant - 23 Hours** **Permanent Position** **Anticipated Start Date - 05/03/2023** **Proposed/Example Work Pattern** **Mon 11am-7pm** **Tues 2-6pm** **Fri 11am-7pm** **Sat 1-5pm** **Age Restriction** **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the...

  • Customer Assistant

    1 month ago


    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Princes Street Fixed Term 12 Hours Proposed/Example Work Pattern - Sunday/Monday/Tuesday 0600-1000 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - Operations - Princes Street** **Fixed Term 12...

  • Customer Assistant

    7 days ago


    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Service & Safety - 25.5 Hours - Princes Street Example Work Pattern - Sunday 1500-2000 Monday 1600-2200 Thursday 1400-2200 Friday 1400-2200 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the details** **Customer Assistant - Service & Safety -...

  • Customer Assistant

    5 days ago


    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Chesser Avenue, Edinburgh. Fixed Term Proposed/Example Work Pattern - Week 1 Sunday/Monday/Wednesday/Thursday 1800-2200 Week 2 Tuesday/Wednesday/Thursday/Saturday 1800-2200 All new starters will be expected to attend a 2 day Induction. Please be aware, this may not be held in your base store. **All the...

  • Customer Assistant

    7 days ago


    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Service & Safety - 24.75 Hours - Princes Street Example Work Pattern - Week 1 Sunday 0900-1700 Monday 0800-1400 Tuesday 1600-2200 Wednesday 1600-2200 Week 2 Sunday 0900-1500 Monday 1500-2100 Tuesday 1600-2200 Friday 1300-2100 All new starters will be expected to attend an Induction. Please be aware, this may not...

  • Customer Assistant

    6 days ago


    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 8 Hours - Gyle Three different work patterns available: Work Pattern 1 - Week 1: Fri & Sat 0600-1000 Week 2: Sun & Sat 0600-1000 Work Pattern 2 - Week 1: Thurs & Fri 0600-1000 Week 2: Sun & Fri 0600-1000 Work Pattern 3 - Week 1: Sun & Thurs 0600-1000 Week 2: Mon & Sat 0600-1000 **All the details** **Customer...

  • Customer Assistant

    5 days ago


    Edinburgh, United Kingdom CSP U.K. LTD Full time

    **Responsibilities**: - Assist customers with their inquiries, purchases, and product information - Sell products and services to customers - Demonstrate organisational skills in maintaining a tidy and welcoming store environment - Upsell additional products or services to enhance customer satisfaction - Handle phone inquiries with professionalism and...

  • Customer Assistant

    1 month ago


    Edinburgh, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Princes Street Fixed Term - 16 hours Proposed/Example Work Pattern - Week 1 Monday 1930-2330 Wednesday 1930-2330 Thursday 1930-2330 Saturday 1930-2330 Week 2 Sunday 1800-2200 Monday 1930-2330 Tuesday 1930-2330 Saturday 1930-2330 All new starters will be expected to attend an Induction. Please be...

  • Customer Assistant

    6 days ago


    Edinburgh, Edinburgh, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Service & Safety- 25.5 Hours - Princes StreetThis job role means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.Example Work Pattern -Sunday Monday Thursday Friday All new starters will be expected to...

  • Customer Assistant

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Operations - Princes StreetFixed Term 12 HoursProposed/Example Work Pattern - Sunday/Monday/Tuesday All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.All the detailsCustomer Assistant - Operations - Princes Street Fixed Term 12 Hours Proposed/Example Work Pattern -...

  • Customer Assistant

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Operations - 12 Hours - EdinburghWork PatternWeek 1Sunday Monday Friday Week 2 Sunday Wednesday Saturday All the detailsCustomer Assistant - Operations - 12 Hours - Edinburgh This job role means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to...

  • Customer Assistant

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Clothing & Home - GyleFixed TermProposed/Example Work Pattern - Week 1Sunday Monday Thursday Friday Week 2Monday Thursday Friday Saturday All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.All the detailsCustomer Assistant - Clothing & Home - Gyle Fixed Term...

  • Customer Assistant

    6 days ago


    Edinburgh, Edinburgh, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Service & Safety Hours - Princes StreetThis job role means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.Example Work Pattern -Week 1Sunday Monday Tuesday Wednesday Week 2Sunday Monday Tuesday Friday...