Supervisor

3 weeks ago


London, United Kingdom FashionJobs Full time

As Supervisor of this flagship store in London, you will demonstrate a true passion and respect for the customer, product and environment, acting as a brand ambassador. You will consistently supervise your team to meet the business objectives and deliverthe company experience.
**Essential duties & responsibilities**:

- Build a rapport with the customer, identify their needs to connect, convert and conclude the transaction, delivering the company experience
- To consistently achieve personal sales and KPI objectives
- To supervise the team to achieve their service, sales and KPI objectives
- Lead and promote teamwork through contribution to a team sales objective
- Exhibit pride through a positive demeanour, body language, personal presentation and dress standards in line with the company expectations
- Create and foster a database of customers through the company clientelling tool
- To respect and adhere to the company asset protection policies at all times
- Efficiently process till sales transactions, holds, gift card sales, special orders, exchanges, refunds, credit vouchers and alterations
- Deliver a fitting room's experience that is memorable whilst, following all policies and procedures for fitting room service
- Ensure ease of the customer shopping experience through product presentation and overall store maintenance
- Actively participate in all merchandising activities including but not limited to the daily stock maintenance, replenishment, product transfers, folding and floor changeovers in line with the company standards
- Communicate product and customer feedback to managers and head office
- Deliver team meetings and training sessions that inform, motivate and inspire the teams
- Give direction and guidance to the team in the absence of a manager and or when requested to do so Are you a Senior Sales Assistant or Supervisor looking for your next challenge? Would you like the opportunity to join a large, global, luxury brand at theirflagship store in New Bond Street, London? As Supervisor at this New Bond Street, flagship store, you will be responsible for a very busy department and therefore, we are looking for someone with experience looking after large head counts and used to workingat a very fast pace.
**Experience, skills & knowledge**:

- Minimum of 1 year experience in a service industry
- Possess strong communication and interpersonal and influencing skills
- Be action orientated and solution driven to achieve results
- A desire to build relationships and promote teamwork
- To be ambitious to achieve management status


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