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Client Relations Representative Indonesia Speaking

4 months ago

London, United Kingdom Hays Specialist Recruitment Limited Full time

Client Relations Representative (Indonesia Speaking)
You will be working for an award-winning multi-asset online broker with headquarters in London
We are happy to train a bright Graduate who is fluent in English and Indonesian
Excellent opportunity to join the finance sector
What you will do:

- Greet and welcome clients, providing exceptional client service at all times
- Manage trading account transactions, supporting clients with daily trading activities, including platform using, trading products, trading conditions
- Supporting Compliance team to onboarding and manage personal and business accounts
- Take full ownership of customers' queries through to resolution

What we're looking for:

- Solid communication and empathy skills, with the ability to use a range of communication styles to provide a personal approach
- Demonstrated experience in using Microsoft Office to a high standard
- Ability to educate customers on a range of products and services available to them

This role requires you to be fluent in: English + Indonesian