Repairs Team Leader

7 days ago

Didsbury, United Kingdom Onward Homes Full time

Repairs Team Leader

**Full Time Salary**
- £41,100

**Employment Type**
- Full time

**Hours Per Week**
- 37

**Region**
- Greater Manchester

**Location**
- 2 Renaissance Court, Didsbury, M21 7QY

**Contract Type**
- Permanent

**Job Type**
- Direct Labour

**Closing Date**
- 12/04/2024

**Ref No**
- 2116

We are recruiting a Repairs Team Leader to join our **Onward Repairs** team. This is a fantastic opportunity to join a growing business to deliver property maintenance services, undertaking repair activities predominantly within customer’s homes, but also voids and for other clients as required.

**Colleague Benefits**:

- **£41,900** per annum
- 32 days annual leave plus bank holidays
- Opportunity to further increase annual leave with service or though the holiday purchase scheme.
- Additional earnings through participation in an ‘out of hours’ standby service on a rota basis
- Immediate entry to our Pension scheme (matched contributions up to 10%)
- A great flexible working environment, with a range of family friendly policies
- Health scheme with financial benefits with options to extend to your family.
- Paid leave for absence including sickness, maternity, paternity and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme
- Internal Award Scheme
- Discounts for household items and gym memberships
- Grow your skills through support to develop your career.

**About us**:
Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region employing over 1,000 colleagues.

**Onward Repairs** are Onward Homes in house contractor **(DLO)** and are one of the largest contractors in the area. We deliver a high-quality flexible service to our customers ensuring our homes remain fit for the future.

The key purpose of the role will be to ensure that Onward Repairs delivers a safe, quality, efficient, repairs maintenance service. Manage the delivery of your section, including supervising and organising the teams to complete works on time. Carry out day to day repairs work in progress and post inspections to ensure quality repairs are carried out.

**Key Responsibilities**
- **Delivery**

Supervising and organising the Responsive Repairs team to deliver the work required. Carry out day to day inspections.
- **Financial**

Ensure key operational and financial targets are achieved in line with the aims of the business.
- **Resources**

Directly managing productivity and IT systems to ensure the effective use of all resources.
- **Quality**

Undertake effective quality control and quality assurance on the work carried out, utilising work in progress and post inspections.
- **Health and Safety**

Ensure safe methods of working are adopted and the Responsive Repairs Teams are suitably qualified and trained to deliver the work required.
- **Value for Money**

Implement new streams of business or operational areas to ensure maximum value for money for Onward Homes.
- **Line Management & Leadership**

Provide line management and leadership to the team, managing resources to ensure that objectives are achieved.
- **Internal Partnership Working**

Ensure collaborative working to deliver required service levels across the region. Work effectively with the Contact Centre and other internal service areas to deliver customer service.

**What skills and experience do we require?**

**Essential**
- Proven ability to supervise and manage Responsive repairs and Void operatives to deliver a quality customer centred repairs service.
- Experience of the management of a similar construction trade based maintenance business.
- Commercial knowledge and understanding.
- Ability to effectively supervise productivity, and resource/work-planning.
- Ability to supervise an effective supply chain.
- Previous Trade background.

**Desirable**

**Qualifications**

**Essential**:

- Relevant Health and Safety qualification and/ or experience.
- City and Guilds craft certificate within a trade discipline or equivalent.
- Appropriate CSCS card.

**Desirable**
- ONC/HNC building qualification or Equal and Relevant Qualification.
- Recognised Trade Qualification.

INDOR

LI-AM1

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