Control Room Officer

2 weeks ago


Braintree, United Kingdom Frankton Group Ltd Full time

**Security Control Room Officer**

**Hours**:Average of 48 hours per week covering days/nights & weekends on a rota basis.

Fantastic opportunity to join the Control Room team at a location in BRAINTREE, Essex.

The Role will be a SELF EMPLOYED Basis, Through the agency we work with. Monthly pay. 16th-15th monthly paid on the 7th.

You will have first rate customer service skills with experience working in a busy multi-functional control room environment. Applicants with experience in the emergency services, military/police or security sector are welcome.

**Your role**:

- Working in a busy multi-functional control centre
- Receiving calls in a customer focused and polite manner
- Communicate with front line staff in a professional manner via radio communication
- Operation of Incident Management systems
- Operation of CCTV and access control systems
- Provide real time control centre support to front-line security staff
- Liaison with emergency services
- Maintain call logs and incident reports
- Incident Management

**Your will have**:

- Experience working in a busy multi-functional control room environment
- The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
- Excellent communication skills
- Experience dealing with a large volume of calls/requests
- Applicants with experience in the emergency services, military/police or security sector are welcome.

Frankton Group covers the following markets.
- Corporate Security
- Manned Guarding - Management & Operations
- Manned Guarding - SIA licensed Officer & site personnel staff
- Loss prevention Audit & Fraud
- Electronic Security
- Risk Management

**Type**: Permanent

**Salary**: £13.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
- Weekends only

Work Location: In person

Expected start date: 24/07/2023


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